Texas Carrier Complaint Index/Appraisal complaints

Texas homeowner complaints · Appraisal

Appraisal complaints, and what Texas did about them

Texans filed 1,367 homeowner insurance complaints tagged appraisal between January 1, 2023 and July 15, 2026. The Texas Department of Insurance confirmed 346 of them — 25.3%, against 21.9% across every homeowner complaint on file. The state sides with the homeowner on these more often than it does on the average complaint.

1,367
complaints tagged appraisal
346
confirmed by TDI
25.3%
confirmation rate · 21.9% across all complaints
275
of all 1,367 ended with the carrier paying more money

Which carriers these land on

Respondents with 20 or more appraisal complaints

Volume follows market share — the biggest writers top this list because they write the most policies. The last column is the more telling one: it is the share of that carrier’s total complaints carrying this tag, which says what its book is actually generating disputes over.

How these complaints end

Dispositions on the 346 confirmed appraisal complaints
Corrective action taken224 · 65%
Contract language / legal issue172 · 50%
Information furnished143 · 41%
Claim settled119 · 34%
Additional monies received114 · 33%
Additional Payment Expected84 · 24%
Question of fact64 · 18%
Appraisal Process Invoked28 · 8%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 76 days, against 71 statewide.

The records

120 most recent of 1,367 · confirmed rows shaded
ReceivedClosedCarrierTDI verdictWhat the complaint was aboutHow it closed
Jul 9, 2026Jul 23, 2026
14 days
Safeco Insurance Company of IndianaNot confirmed
Claim service & handlingUnsatisfactory settlement or offerDamage disputeAppraisalAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Jul 9, 2026Jul 24, 2026
15 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingNon-RenewalUnsatisfactory settlement or offerRoofAppraisalLoss of useAdjuster's handling
Contract language / legal issueNon-renewal rescindedInformation furnished
Jul 7, 2026Jul 22, 2026
15 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingNon-RenewalUnsatisfactory settlement or offerRoofWater damageAppraisalMold
Corrective action takenNon-renewal rescindedInformation furnished
Jul 7, 2026Jul 24, 2026
17 days
Liberty Mutual Personal Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingPolicy ExclusionUnsatisfactory settlement or offerRoofAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jul 6, 2026Jul 24, 2026
18 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailAppraisalAdjuster's handling
Question of factContract language / legal issue
Jul 6, 2026Jul 22, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingNon-RenewalUnsatisfactory settlement or offerRoofAppraisalAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jul 1, 2026Jul 21, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputeAppraisalLoss of useAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Jun 30, 2026Jul 17, 2026
17 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingAppraisalAdjuster's handling
Question of factCompany position upheld
Jun 30, 2026Jul 24, 2026
24 days
Conifer Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageWindAppraisalAdjuster's handling
Corrective action takenInformation furnished
Jun 30, 2026Jul 17, 2026
17 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Jun 30, 2026Jul 17, 2026
17 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Question of factInformation furnished
Jun 30, 2026Jul 17, 2026
17 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingRoofHailWindAppraisalAdjuster's handling
Company position upheldQuestion of fact
Jun 22, 2026Jul 20, 2026
28 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalAdjuster's handling
Contract language / legal issueInformation furnished
Jun 22, 2026Jul 22, 2026
30 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedAdditional Payment Expected
Jun 22, 2026Jul 23, 2026
31 days
Kin Interinsurance Nexus ExchangeNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWindDamage disputeAppraisal
Contract language / legal issueCompany position upheld
Jun 19, 2026Jul 22, 2026
33 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerDamage disputeDeductibleAppraisalAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jun 17, 2026Jul 2, 2026
15 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingClaim denialPolicy ExclusionHailWindDamage disputeAppraisalAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 16, 2026Jul 20, 2026
34 days
Central Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisal
Contract language / legal issueCompany position upheldInformation furnished
Jun 16, 2026Jul 20, 2026
34 days
Allstate Fire and Casualty Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingHailWindAppraisal
Corrective action takenAppraisal Process InvokedAdditional Payment Expected
Jun 15, 2026Jul 17, 2026
32 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAppraisalAdjuster's handling
Additional Payment ExpectedInformation furnishedContract language / legal issue
Jun 15, 2026Jul 7, 2026
22 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Information furnishedCorrective action takenAdditional Payment Expected
Jun 15, 2026Jul 2, 2026
17 days
Conifer Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingClaim denialPolicy ExclusionRoofHailWindDamage disputeAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 15, 2026Jul 9, 2026
24 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingAppraisalAdjuster's handling
Appraisal Process InvokedAdditional Payment ExpectedCorrective action taken
Jun 15, 2026Jul 13, 2026
28 days
Southern Vanguard Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofWater damageWindDamage disputeAppraisalAdjuster's handling
Contract language / legal issueCorrective action takenClaim settled
Jun 15, 2026Jul 21, 2026
36 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisal
Company position upheldInformation furnishedContract language / legal issue
Jun 12, 2026Jun 29, 2026
17 days
USAA General Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailDamage disputeAppraisalAdjuster's handling
Corrective action takenClaim settled
Jun 12, 2026Jul 1, 2026
19 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailWindDeductibleAppraisalAdjuster's handling
Additional Payment ExpectedContract language / legal issueInformation furnished
Jun 12, 2026Jul 2, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindAppraisalAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jun 10, 2026Jun 19, 2026
9 days
Texas Fair Plan AssociationNot confirmed
Claim service & handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailWater damageWindDamage disputeAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 9, 2026Jul 13, 2026
34 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisal
Appraisal Process InvokedAdditional Payment ExpectedContract language / legal issue
Jun 9, 2026Jul 24, 2026
45 days
USAA Casualty Insurance CompanyConfirmed
Delay — claims handlingClaim denialLiability DisputeWindDamage disputeAppraisal
Claim settledContract language / legal issueCompany position upheld
Jun 9, 2026Jun 26, 2026
17 days
SureChoice Underwriters Reciprocal ExchangeNot confirmed
Claim service & handlingClaim denialRoofHailWater damageWindAppraisal
Contract language / legal issueCompany position upheldQuestion of fact
Jun 8, 2026Jul 9, 2026
31 days
Encompass Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingClaim denialPrompt PayRoofHailWindDamage disputeAppraisal
Contract language / legal issueClaim settledCorrective action taken
Jun 5, 2026Jun 26, 2026
21 days
Homesite Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Information furnishedCorrective action takenAdditional monies received
Jun 4, 2026Jun 23, 2026
19 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofDamage disputeAppraisal
Information furnishedQuestion of factCompany position upheld
Jun 4, 2026Jun 26, 2026
22 days
Ranchers and Farmers Mutual Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Contract language / legal issueInformation furnishedQuestion of fact
Jun 3, 2026Jun 17, 2026
14 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalDepreciationAdjuster's handling
Corrective action takenAdditional monies receivedInformation furnished
Jun 3, 2026Jul 15, 2026
42 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Contract language / legal issueCompany position upheld
Jun 3, 2026Jun 24, 2026
21 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputeAppraisalAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 3, 2026Jun 26, 2026
23 days
American Mercury Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalAdjuster's handling
Question of fact
Jun 2, 2026Jun 24, 2026
22 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleAppraisalAdjuster's handling
Question of factContract language / legal issueInformation furnished
Jun 2, 2026Jun 15, 2026
13 days
Texas Windstorm Insurance AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedCompany position upheld
Jun 2, 2026Jul 10, 2026
38 days
American Mercury Lloyd's Insurance CompanyConfirmed
Claim service & handlingClaim denialPlumbingAppraisal
Appraisal Process InvokedCorrective action taken
Jun 2, 2026Jun 23, 2026
21 days
State Farm LloydsNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Question of factInformation furnished
Jun 1, 2026Jul 1, 2026
30 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofAppraisalDepreciation
Company position upheldContract language / legal issue
May 29, 2026Jun 26, 2026
28 days
Allstate Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingAppraisal
Contract language / legal issueCorrective action takenInformation furnished
May 29, 2026Jun 16, 2026
18 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofAppraisalDepreciation
Claim settledInformation furnishedCorrective action taken
May 29, 2026Jun 11, 2026
13 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Delay — claims handlingRoofAppraisalDepreciationAdjuster's handling
Corrective action takenInformation furnishedAdditional monies received
May 29, 2026Jun 24, 2026
26 days
American Economy Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderUnsatisfactory settlement or offerRoofWindDamage disputeAppraisalDepreciation
Additional monies receivedContract language / legal issueCorrective action taken
May 28, 2026Jun 18, 2026
21 days
Ranchers and Farmers Mutual Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofAppraisal
Appraisal Process InvokedContract language / legal issueCorrective action taken
May 28, 2026Jun 16, 2026
19 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageAppraisalAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
May 28, 2026Jul 7, 2026
40 days
Mercury County Mutual Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeAppraisalAdjuster's handling
Contract language / legal issueCompany position upheld
May 28, 2026Jun 18, 2026
21 days
ASI LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Company position upheldQuestion of fact
May 27, 2026Jun 22, 2026
26 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWindDeductibleAppraisal
Question of factContract language / legal issueInformation furnished
May 27, 2026Jun 9, 2026
13 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofWindAppraisal
Company position upheldInformation furnishedContract language / legal issue
May 26, 2026Jun 9, 2026
14 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAppraisal
Question of factClaim settled
May 26, 2026Jun 16, 2026
21 days
Branch Insurance ExchangeNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalDepreciationAdjuster's handling
Question of factCompany position upheldContract language / legal issue
May 26, 2026Jun 5, 2026
10 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAppraisalAdjuster's handling
Information furnishedCompany position upheldQuestion of fact
May 26, 2026Jun 17, 2026
22 days
USAA General Indemnity CompanyConfirmed
Delay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingAppraisalDepreciationAdjuster's handling
Corrective action takenAdditional monies receivedContract language / legal issue
May 26, 2026Jun 11, 2026
16 days
Utica National Insurance Company of TexasNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisalDepreciationAdjuster's handling
Information furnishedCompany position upheldQuestion of fact
May 26, 2026Jun 15, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Question of fact
May 22, 2026Jun 18, 2026
27 days
USAA Casualty Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Claim settledCorrective action takenContract language / legal issue
May 22, 2026Jun 11, 2026
20 days
Benchmark Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageAppraisalLoss of useAdjuster's handling
Information furnishedContract language / legal issueAdditional Payment Expected
May 21, 2026Jun 3, 2026
13 days
Liberty Insurance CorporationNot confirmed
Delay — claims handlingPrompt PayUnsatisfactory settlement or offerRoofHailAppraisal
Company position upheldContract language / legal issueInformation furnished
May 21, 2026Jun 18, 2026
28 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAppraisal
Corrective action takenContract language / legal issueQuestion of fact
May 21, 2026Jul 24, 2026
64 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingWater damageDamage disputeAppraisalLoss of useMoldAdjuster's handling
Company position upheldContract language / legal issueAppraisal Process Invoked
May 20, 2026Jun 26, 2026
37 days
Hochheim Prairie Farm Mutual Insurance AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWindDamage disputeAppraisalAdjuster's handling
Contract language / legal issueQuestion of fact
May 19, 2026Jun 9, 2026
21 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingRefund of premiumUnsatisfactory settlement or offerWater damageDamage disputeAppraisalDepreciationLoss of useAdjuster's handling
Company position upheldAdditional Payment ExpectedQuestion of fact
May 15, 2026May 28, 2026
13 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputeAppraisalAdjuster's handling
Question of factInformation furnishedContract language / legal issue
May 15, 2026Jun 10, 2026
26 days
Nationwide Mutual Insurance CompanyNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisalAdjuster's handling
Additional monies receivedInformation furnishedContract language / legal issue
May 14, 2026Jun 5, 2026
22 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisal
Corrective action takenClaim settledContract language / legal issue
May 14, 2026Jun 1, 2026
18 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingDamage disputeAppraisal
Information furnishedAdditional Payment ExpectedContract language / legal issue
May 14, 2026Jun 26, 2026
43 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingPolicyholder serviceUnsatisfactory settlement or offerAppraisal
Company position upheldContract language / legal issue
May 13, 2026Jun 4, 2026
22 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisal
Question of factCompany position upheldContract language / legal issue
May 12, 2026May 28, 2026
16 days
United Services Automobile AssociationConfirmed
Claim service & handlingDelay — claims handlingRoofWindAppraisalAdjuster's handling
Additional Payment ExpectedContract language / legal issueInformation furnished
May 11, 2026Jun 17, 2026
37 days
Liberty Insurance CorporationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Contract language / legal issueInformation furnishedCompany position upheld
May 7, 2026Jun 2, 2026
26 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingClaim denialRoofWater damageWindDamage disputeAppraisalAdjuster's handling
Contract language / legal issueAdditional Payment ExpectedCompany position upheld
May 7, 2026Jun 4, 2026
28 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingClaim denialPost-Claim UnderwritingRoofWindAppraisalFoundation
Contract language / legal issueInformation furnishedCompany position upheld
May 6, 2026May 27, 2026
21 days
Safeco Insurance Company of IndianaNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Additional monies receivedContract language / legal issue
May 6, 2026Jun 5, 2026
30 days
Hartford Accident and Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalDepreciation
Additional monies receivedCorrective action takenQuestion of fact
May 5, 2026May 28, 2026
23 days
American Economy Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingAppraisalDepreciation
Corrective action takenContract language / legal issueAdditional Payment Expected
May 5, 2026May 29, 2026
24 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Company position upheldQuestion of factInformation furnished
May 4, 2026Jun 3, 2026
30 days
Nationwide Mutual Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailWindDamage disputeAppraisalAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
May 4, 2026May 19, 2026
15 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisalAdjuster's handling
Question of factCompany position upheld
May 1, 2026Jun 4, 2026
34 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingDelay — claims handlingClaim denialRoofWindAppraisalAdjuster's handling
Question of factAppraisal Process InvokedInformation furnished
May 1, 2026May 29, 2026
28 days
Conifer Insurance CompanyConfirmed
Delay — claims handlingPrompt PayAppraisalAdjuster's handling
Additional monies receivedContract language / legal issueCorrective action taken
Apr 28, 2026May 19, 2026
21 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputeAppraisalLoss of useAdjuster's handling
Contract language / legal issueAdditional Payment ExpectedInformation furnished
Apr 27, 2026May 27, 2026
30 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDeductibleAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedQuestion of fact
Apr 27, 2026May 21, 2026
24 days
Allstate Fire and Casualty Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAppraisalAdjuster's handling
Contract language / legal issueInformation furnished
Apr 27, 2026May 26, 2026
29 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeAppraisalAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Apr 27, 2026May 21, 2026
24 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Delay — claims handlingClaim denialRoofDeductibleAppraisal
Question of factAdditional Payment ExpectedInformation furnished
Apr 27, 2026Jun 23, 2026
57 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailWindAppraisalAdjuster's handling
Contract language / legal issueAdditional monies receivedInformation furnished
Apr 23, 2026May 18, 2026
25 days
Trisura Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDamage disputeAppraisalLoss of useAdjuster's handling
Contract language / legal issueAppraisal Process InvokedAdditional Payment Expected
Apr 23, 2026May 13, 2026
20 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisalAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Apr 22, 2026May 5, 2026
13 days
Esurance Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingAppraisal
Corrective action takenContract language / legal issue
Apr 22, 2026May 12, 2026
20 days
Integon National Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingAppraisalAdjuster's handling
Question of factAdditional monies receivedInformation furnished
Apr 22, 2026May 11, 2026
19 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalLoss of useAdjuster's handling
Additional Payment ExpectedInformation furnishedContract language / legal issue
Apr 22, 2026Jun 17, 2026
56 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerPlumbingAppraisalLoss of useAdjuster's handling
Information furnishedAdditional Payment ExpectedContract language / legal issue
Apr 21, 2026May 11, 2026
20 days
Aventus Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailDamage disputeAppraisalDepreciationAdjuster's handling
Contract language / legal issueAdditional monies receivedAdditional Payment Expected
Apr 21, 2026May 27, 2026
36 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWindDeductibleAppraisal
Contract language / legal issueCompany position upheld
Apr 20, 2026May 12, 2026
22 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofWater damageAppraisalAdjuster's handling
Contract language / legal issueClaim settled
Apr 20, 2026May 8, 2026
18 days
American Risk Insurance Company, Inc.Not confirmed
Delay — claims handlingAppraisal
Question of factCompany position upheldInformation furnished
Apr 16, 2026May 8, 2026
22 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingRoofHailWindAppraisalAdjuster's handling
Information furnishedClaim settledCorrective action taken
Apr 14, 2026May 6, 2026
22 days
Midas Claims Group LLCNot confirmed
Unauthorized ActsAppraisalAdjuster's handling
Question of fact
Apr 14, 2026Apr 30, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingAppraisal
Contract language / legal issueQuestion of factCompany position upheld
Apr 14, 2026May 14, 2026
30 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAppraisalAdjuster's handling
Additional Payment ExpectedQuestion of factCorrective action taken
Apr 13, 2026Apr 30, 2026
17 days
AmGUARD Insurance CompanyNot confirmed
Delay — claims handlingRoofHailWindAppraisal
Question of factInformation furnishedAdditional monies received
Apr 13, 2026May 14, 2026
31 days
Homesite Insurance CompanyNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofWindDeductibleAppraisalAdjuster's handling
Question of factAdditional Payment ExpectedInformation furnished
Apr 13, 2026May 4, 2026
21 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedAdditional Payment Expected
Apr 10, 2026May 19, 2026
39 days
Esurance Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofAppraisalAdjuster's handling
Additional monies receivedClaim settledQuestion of fact
Apr 9, 2026May 5, 2026
26 days
Travelers Personal Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingAppraisalAdjuster's handling
Question of factAdditional monies receivedCorrective action taken
Apr 8, 2026May 20, 2026
42 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Apr 7, 2026Apr 28, 2026
21 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAppraisal
Contract language / legal issueAdditional Payment ExpectedCompany position upheld
Apr 6, 2026Apr 23, 2026
17 days
Homesite Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWindDamage disputeAppraisalAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Apr 6, 2026May 6, 2026
30 days
No Stress Insurance Claims International Corp.Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWindAppraisalLoss of useAdjuster's handling
Contract language / legal issueInformation furnishedCorrective action taken
Apr 6, 2026Apr 20, 2026
14 days
Travelers Personal Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Apr 6, 2026Apr 23, 2026
17 days
Garrison Property and Casualty Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAppraisalAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Apr 1, 2026Apr 21, 2026
20 days
American Risk Insurance Company, Inc.Not confirmed
Claim service & handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Question of factCompany position upheldClaim settled
Apr 1, 2026Apr 30, 2026
29 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductibleAppraisalAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Mar 31, 2026Apr 28, 2026
28 days
Conifer Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingHailWindDamage disputeAppraisalAdjuster's handling
Appraisal Process InvokedAdditional Payment ExpectedInformation furnished

These are the rows TDI publishes, unedited, for complaints carrying the appraisal tag. They are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 1,367; the counts everywhere else on this page cover all 1,367.

About this page

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023against organizational respondents, where TDI’s own keyword tagging includes APPRAISAL. Snapshot pulled July 28, 2026.

TDI records issue tags on about 78% of homeowner complaints and a single complaint often carries several, so every count on this page is a floor rather than a total. A confirmed complaint is one TDI reviewed and found had merit; it is not a finding of bad faith, a court judgment, or a sanction. Full method on the index methodology.

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Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions.