Texas Carrier Complaint Index/Deductible complaints

Texas homeowner complaints · Deductible

Deductible complaints, and what Texas did about them

Texans filed 1,966 homeowner insurance complaints tagged deductible between January 1, 2023 and July 15, 2026. The Texas Department of Insurance confirmed 436 of them — 22.2%, against 21.9% across every homeowner complaint on file. That is about average: the state is neither more nor less persuaded by these than by anything else.

1,966
complaints tagged deductible
436
confirmed by TDI
22.2%
confirmation rate · 21.9% across all complaints
320
of all 1,966 ended with the carrier paying more money

Which carriers these land on

Respondents with 20 or more deductible complaints

Volume follows market share — the biggest writers top this list because they write the most policies. The last column is the more telling one: it is the share of that carrier’s total complaints carrying this tag, which says what its book is actually generating disputes over.

How these complaints end

Dispositions on the 436 confirmed deductible complaints
Corrective action taken313 · 72%
Contract language / legal issue216 · 50%
Information furnished200 · 46%
Additional monies received150 · 34%
Claim settled139 · 32%
Additional Payment Expected86 · 20%
Question of fact80 · 18%
Company position upheld57 · 13%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 92 days, against 71 statewide.

The records

120 most recent of 1,966 · confirmed rows shaded
ReceivedClosedCarrierTDI verdictWhat the complaint was aboutHow it closed
Jul 8, 2026Jul 23, 2026
15 days
Amica Mutual Insurance CompanyConfirmed
Delay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputeDeductibleAdjuster's handling
Corrective action takenContract language / legal issueAdditional monies received
Jul 7, 2026Jul 16, 2026
9 days
Germania Farm Mutual Insurance AssociationNot confirmed
Claim service & handlingDelay — claims handlingDamage disputeDeductibleAdjuster's handling
Question of factInformation furnished
Jul 6, 2026Jul 22, 2026
16 days
State Farm LloydsNot confirmed
Delay — policyholder serviceUnsatisfactory settlement or offerRoofDeductibleAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jun 30, 2026Jul 16, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 30, 2026Jul 17, 2026
17 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Jun 29, 2026Jul 17, 2026
18 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingClaim denialHailWater damageWindDeductibleLoss of useMoldAdjuster's handling
Contract language / legal issueCorrective action takenCompany position upheld
Jun 25, 2026Jul 10, 2026
15 days
American Economy Insurance CompanyConfirmed
Delay — claims handlingClaim denialRoofHailDeductibleAdjuster's handling
Information furnishedCorrective action takenContract language / legal issue
Jun 22, 2026Jul 14, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailDeductible
Contract language / legal issueCompany position upheldQuestion of fact
Jun 19, 2026Jul 22, 2026
33 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerDamage disputeDeductibleAppraisalAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jun 18, 2026Jul 21, 2026
33 days
Agricultural Workers Mutual Auto Insurance CompanyConfirmed
Delay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleLoss of useAdjuster's handling
Corrective action takenAdditional monies receivedContract language / legal issue
Jun 17, 2026Jun 26, 2026
9 days
Travelers Personal Insurance CompanyNot confirmed
Claim denialRoofWindDamage disputeDeductibleDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 15, 2026Jul 16, 2026
31 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Contract language / legal issueCompany position upheld
Jun 15, 2026Jul 17, 2026
32 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Information furnishedContract language / legal issue
Jun 12, 2026Jul 1, 2026
19 days
Texas Fair Plan AssociationNot confirmed
OtherRoofHailDeductible
Question of factInformation furnished
Jun 12, 2026Jul 1, 2026
19 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailWindDeductibleAppraisalAdjuster's handling
Additional Payment ExpectedContract language / legal issueInformation furnished
Jun 11, 2026Jun 29, 2026
18 days
Safeco Insurance Company of IndianaNot confirmed
Claim service & handlingDelay — claims handlingDeductibleDepreciationAdjuster's handling
Additional monies receivedQuestion of fact
Jun 11, 2026Jun 22, 2026
11 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jun 10, 2026Jun 19, 2026
9 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDeductibleAdjuster's handling
Information furnishedClaim settledQuestion of fact
Jun 10, 2026Jul 7, 2026
27 days
Homesite Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingClaim denialWater damageWindDeductibleAdjuster's handling
Contract language / legal issueInformation furnishedCorrective action taken
Jun 8, 2026Jul 1, 2026
23 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingEndorsement / RiderUnsatisfactory settlement or offerHailWindDeductibleAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 8, 2026Jun 30, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDeductible
Question of factContract language / legal issueCompany position upheld
Jun 4, 2026Jul 6, 2026
32 days
State Farm LloydsNot confirmed
Unsatisfactory settlement or offerRoofHailWater damageWindDeductible
Contract language / legal issueCompany position upheld
Jun 4, 2026Jun 23, 2026
19 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofDeductible
Contract language / legal issueInformation furnishedCompany position upheld
Jun 4, 2026Jun 22, 2026
18 days
Mid-Century Insurance Company of TexasNot confirmed
Claim denialPolicy ExclusionRoofHailWindDamage disputeDeductibleAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Jun 4, 2026Jun 22, 2026
18 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Jun 3, 2026Jul 7, 2026
34 days
HDI Global Specialty SENot confirmed
Claim service & handlingUnsatisfactory settlement or offerDeductible
Complaint Withdrawn
Jun 2, 2026Jun 24, 2026
22 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleAppraisalAdjuster's handling
Question of factContract language / legal issueInformation furnished
Jun 1, 2026Jun 22, 2026
21 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerHailWater damageWindDeductibleAdjuster's handling
Corrective action takenContract language / legal issueAdditional monies received
May 29, 2026Jul 7, 2026
39 days
Germania Farm Mutual Insurance AssociationConfirmed
Claim service & handlingUnsatisfactory settlement or offerHailWindDamage disputeDeductibleAdjuster's handling
Question of factCorrective action takenAdditional Payment Expected
May 29, 2026Jul 7, 2026
39 days
Auto Club Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailDeductibleAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
May 29, 2026Jul 9, 2026
41 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleLoss of use
Information furnishedCorrective action takenAdditional monies received
May 28, 2026Jul 7, 2026
40 days
Auto Club Indemnity CompanyConfirmed
Policyholder serviceDelay — policyholder serviceDelays (Underwriting)RoofHailDeductible
Additional Payment ExpectedContract language / legal issue
May 28, 2026Jun 24, 2026
27 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingMisrepresentationUnsatisfactory settlement or offerRoofHailDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
May 27, 2026Jun 22, 2026
26 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWindDeductibleAppraisal
Question of factContract language / legal issueInformation furnished
May 27, 2026Jul 10, 2026
44 days
SafePort Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingWater damagePlumbingDeductibleAdjuster's handling
Question of factCompany position upheldContract language / legal issue
May 26, 2026Jun 16, 2026
21 days
Branch Insurance ExchangeNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalDepreciationAdjuster's handling
Question of factCompany position upheldContract language / legal issue
May 22, 2026Jul 1, 2026
40 days
Texas Farmers Insurance CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailWindDeductible
Contract language / legal issueAdditional Payment ExpectedCompany position upheld
May 22, 2026Jun 9, 2026
18 days
State Farm LloydsNot confirmed
Claim service & handlingPolicyholder serviceRefund of premiumUnsatisfactory settlement or offerRoofDeductibleAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
May 22, 2026Jun 18, 2026
27 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductibleAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
May 22, 2026Jun 11, 2026
20 days
Chubb Lloyds Insurance Company of TexasNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDeductible
Company position upheldContract language / legal issueInformation furnished
May 21, 2026Jun 18, 2026
28 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAppraisal
Corrective action takenContract language / legal issueQuestion of fact
May 20, 2026Jun 17, 2026
28 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductible
Contract language / legal issueCompany position upheldInformation furnished
May 19, 2026Jun 16, 2026
28 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDeductibleLoss of useMoldAdjuster's handling
Corrective action takenAdditional monies receivedContract language / legal issue
May 19, 2026Jun 12, 2026
24 days
Texas Farmers Insurance CompanyNot confirmed
Policyholder serviceEndorsement / RiderPremium & ratingRoofHailWindDeductible
Contract language / legal issueInformation furnishedCompany position upheld
May 18, 2026Jun 3, 2026
16 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingClaim denialEndorsement / RiderPremium & ratingRoofHailDeductibleAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
May 18, 2026Jun 17, 2026
30 days
Liberty Lloyds of Texas Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageWindDeductible
Company position upheldContract language / legal issueInformation furnished
May 18, 2026Jun 9, 2026
22 days
USAA Casualty Insurance CompanyConfirmed
Policyholder serviceDelays (Underwriting)Deductible
Corrective action takenInformation furnished
May 18, 2026Jun 10, 2026
23 days
Homesite Insurance CompanyNot confirmed
Policyholder serviceMisrepresentationPremium & ratingRefund of premiumRoofHailWindDeductible
Question of factCompany position upheldContract language / legal issue
May 15, 2026Jul 20, 2026
66 days
Woodlands Insurance Company, TheNot confirmed
Policyholder serviceEndorsement / RiderUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
May 15, 2026Jun 16, 2026
32 days
Aegis Security Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDamage disputeDeductibleMoldAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
May 15, 2026Jun 8, 2026
24 days
State Farm LloydsNot confirmed
Claim denialRoofHailWater damageWindDamage disputeDeductibleAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
May 15, 2026Jun 24, 2026
40 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDeductible
Contract language / legal issueInformation furnished
May 15, 2026Jun 24, 2026
40 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDeductible
Contract language / legal issueCompany position upheld
May 14, 2026Jun 8, 2026
25 days
USAA General Indemnity CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofDamage disputeDeductibleAdjuster's handling
Corrective action takenAdditional monies receivedContract language / legal issue
May 13, 2026Jun 5, 2026
23 days
Farmers Insurance ExchangeNot confirmed
Claim service & handlingPolicyholder serviceClaim denialUnsatisfactory settlement or offerRoofHailDeductibleDepreciationAdjuster's handling
Claim settledContract language / legal issue
May 13, 2026Jun 3, 2026
21 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDamage disputePlumbingDeductible
Question of factCompany position upheldContract language / legal issue
May 12, 2026Jun 17, 2026
36 days
Auto Club Indemnity CompanyNot confirmed
Claim service & handlingPolicyholder servicePremium & ratingRoofHailWater damageWindDeductible
Information furnishedContract language / legal issueCorrective action taken
May 11, 2026May 21, 2026
10 days
Texas Fair Plan AssociationConfirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderUnsatisfactory settlement or offerWater damagePlumbingDeductibleAdjuster's handling
Additional monies receivedCorrective action takenInformation furnished
May 11, 2026Jun 8, 2026
28 days
Texas Windstorm Insurance AssociationConfirmed
Claim service & handlingUnsatisfactory settlement or offerWindDeductible
Corrective action takenAdditional monies receivedContract language / legal issue
May 7, 2026Jun 1, 2026
25 days
Auto Club Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Additional monies receivedContract language / legal issueCorrective action taken
May 7, 2026May 21, 2026
14 days
Hartford Insurance Company of the SoutheastNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerDeductibleAdjuster's handling
Question of factContract language / legal issueInformation furnished
May 7, 2026Jun 5, 2026
29 days
Hochheim Prairie Farm Mutual Insurance AssociationNot confirmed
Non-RenewalUnsatisfactory settlement or offerRoofHailWater damageWindDamage disputeDeductible
Company position upheldContract language / legal issueInformation furnished
May 7, 2026Jun 10, 2026
34 days
Allstate Fire and Casualty Insurance CompanyNot confirmed
Claim service & handlingClaim denialWater damageWindDeductibleAdjuster's handling
Question of factCompany position upheld
May 5, 2026May 29, 2026
24 days
Allstate Indemnity CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductible
Company position upheldContract language / legal issue
Apr 30, 2026May 26, 2026
26 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAdjuster's handling
Corrective action takenInformation furnishedClaim settled
Apr 29, 2026Jun 5, 2026
37 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWater damageWindDeductible
Company position upheldContract language / legal issue
Apr 27, 2026May 27, 2026
30 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDeductibleAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedQuestion of fact
Apr 27, 2026May 27, 2026
30 days
State Farm Fire and Casualty CompanyNot confirmed
Policyholder serviceRoofHailWindDeductible
Contract language / legal issueCompany position upheld
Apr 27, 2026May 21, 2026
24 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Delay — claims handlingClaim denialRoofDeductibleAppraisal
Question of factAdditional Payment ExpectedInformation furnished
Apr 24, 2026Jun 2, 2026
39 days
Liberty Insurance CorporationNot confirmed
Claim denialRoofHailDamage disputeDeductible
Company position upheldContract language / legal issue
Apr 23, 2026May 19, 2026
26 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWindDeductible
Company position upheldAdditional monies receivedContract language / legal issue
Apr 23, 2026May 29, 2026
36 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleAdjuster's handling
Company position upheldContract language / legal issue
Apr 21, 2026May 27, 2026
36 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWindDeductibleAppraisal
Contract language / legal issueCompany position upheld
Apr 21, 2026May 18, 2026
27 days
Homeowners of America Insurance CompanyNot confirmed
Claim service & handlingPolicyholder servicePremium & ratingRoofHailDeductible
Information furnishedContract language / legal issueCompany position upheld
Apr 20, 2026May 15, 2026
25 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Apr 20, 2026May 29, 2026
39 days
Woodlands Insurance Company, TheNot confirmed
Claim service & handlingEndorsement / RiderUnsatisfactory settlement or offerRoofHailDeductible
Contract language / legal issueCompany position upheld
Apr 20, 2026May 8, 2026
18 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Apr 15, 2026Apr 29, 2026
14 days
State Farm LloydsNot confirmed
Unsatisfactory settlement or offerRoofWindDamage disputeDeductible
Contract language / legal issueInformation furnishedAdditional monies received
Apr 14, 2026Apr 30, 2026
16 days
Elevate Reciprocal ExchangeNot confirmed
Delay — claims handlingClaim denialUnsatisfactory settlement or offerRoofHailWater damageWindDeductibleMoldAdjuster's handling
Information furnishedQuestion of factClaim settled
Apr 14, 2026Jun 1, 2026
48 days
Texas Windstorm Insurance AssociationNot confirmed
Premium & ratingRefund of premiumUnsatisfactory settlement or offerRoofWindDeductibleAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Apr 14, 2026Jun 1, 2026
48 days
Actsphere Insurance Group, Limited Liability CompanyNot confirmed
Policyholder serviceRoofWindDeductibleAdjuster's handling
Information furnishedQuestion of fact
Apr 14, 2026May 8, 2026
24 days
Aventus Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingWater damagePlumbingDeductibleMoldAdjuster's handling
Company position upheldContract language / legal issue
Apr 14, 2026May 14, 2026
30 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAppraisalAdjuster's handling
Additional Payment ExpectedQuestion of factCorrective action taken
Apr 13, 2026May 14, 2026
31 days
Homesite Insurance CompanyNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofWindDeductibleAppraisalAdjuster's handling
Question of factAdditional Payment ExpectedInformation furnished
Apr 13, 2026May 1, 2026
18 days
Stillwater Insurance CompanyNot confirmed
Policyholder serviceEndorsement / RiderPremium & ratingRoofDeductible
Premium RefundedCompany position upheldContract language / legal issue
Apr 9, 2026Apr 23, 2026
14 days
USAA Casualty Insurance CompanyNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofWater damageDamage disputeDeductibleAdjuster's handling
Question of factContract language / legal issueInformation furnished
Apr 9, 2026Apr 24, 2026
15 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Apr 9, 2026Apr 29, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Apr 9, 2026May 6, 2026
27 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWater damageWindDeductibleAdjuster's handling
Company position upheldContract language / legal issue
Apr 8, 2026May 20, 2026
42 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Apr 8, 2026May 19, 2026
41 days
Conifer Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderUnsatisfactory settlement or offerRoofHailWater damageWindDeductibleAdjuster's handling
Corrective action takenContract language / legal issueCompany position upheld
Apr 8, 2026May 1, 2026
23 days
SureChoice Underwriters Reciprocal ExchangeNot confirmed
Claim denialUnsatisfactory settlement or offerRoofWater damageWindDeductibleAdjuster's handling
Contract language / legal issueCompany position upheld
Apr 7, 2026Apr 27, 2026
20 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingClaim denialUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Apr 7, 2026Apr 28, 2026
21 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAppraisal
Contract language / legal issueAdditional Payment ExpectedCompany position upheld
Apr 6, 2026Apr 30, 2026
24 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnfair Discrim-Clms HandlingUnsatisfactory settlement or offerDeductibleLoss of use
Contract language / legal issueAdditional Payment ExpectedAdditional monies received
Apr 3, 2026Apr 30, 2026
27 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAdjuster's handling
Company position upheldQuestion of fact
Apr 2, 2026May 4, 2026
32 days
American Risk Insurance Company, Inc.Confirmed
Policyholder serviceDeductible
Corrective action takenInformation furnished
Apr 1, 2026May 5, 2026
34 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Apr 1, 2026Apr 24, 2026
23 days
Texas Farm Bureau Mutual Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofWater damageDeductibleDepreciationAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Apr 1, 2026Apr 30, 2026
29 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductibleAppraisalAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Apr 1, 2026Apr 16, 2026
15 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDeductibleAdjuster's handling
Information furnishedQuestion of factAdditional monies received
Mar 31, 2026Apr 28, 2026
28 days
Mid-Century Insurance Company of TexasConfirmed
Claim service & handlingUnsatisfactory settlement or offerDeductible
Question of factCorrective action takenInformation furnished
Mar 31, 2026Apr 27, 2026
27 days
State Farm LloydsNot confirmed
Claim service & handlingPremium & ratingRoofHailWindDeductible
Company position upheldContract language / legal issueInformation furnished
Mar 30, 2026Apr 23, 2026
24 days
Liberty Insurance CorporationNot confirmed
Claim service & handlingPolicyholder serviceEndorsement / RiderHailDeductible
Question of factCompany position upheldContract language / legal issue
Mar 30, 2026Apr 24, 2026
25 days
AmGUARD Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductible
Question of factInformation furnishedContract language / legal issue
Mar 30, 2026Apr 15, 2026
16 days
Allstate Indemnity CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWater damageWindDeductibleAdjuster's handling
Contract language / legal issueInformation furnishedCompany position upheld
Mar 24, 2026Apr 17, 2026
24 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Mar 24, 2026Apr 15, 2026
22 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim denialUnfair Discrim-Clms HandlingUnsatisfactory settlement or offerHailDeductibleAdjuster's handling
Contract language / legal issueQuestion of fact
Mar 23, 2026Apr 21, 2026
29 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleFoundationAdjuster's handling
Corrective action takenInformation furnishedContract language / legal issue
Mar 23, 2026Apr 27, 2026
35 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingClaim denialLiability DisputeDeductible
Company position upheldInformation furnishedQuestion of fact
Mar 23, 2026Apr 27, 2026
35 days
ASI LloydsNot confirmed
Premium & ratingDeductible
Contract language / legal issueCompany position upheldQuestion of fact
Mar 20, 2026Apr 8, 2026
19 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingWater damageDeductibleLoss of use
Information furnishedQuestion of factAdditional monies received
Mar 19, 2026Apr 6, 2026
18 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damagePlumbingDeductible
Information furnishedAdditional monies receivedClaim settled
Mar 19, 2026Apr 15, 2026
27 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Mar 19, 2026Apr 10, 2026
22 days
Allstate Texas Lloyd'sConfirmed
Delay — claims handlingClaim denialUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Mar 18, 2026Apr 15, 2026
28 days
Mesa Underwriters Specialty Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailWater damageWindDamage disputeDeductibleAdjuster's handling
Contract language / legal issueInformation furnishedCompany position upheld
Mar 18, 2026Apr 20, 2026
33 days
Germania Farm Mutual Insurance AssociationNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailDeductible
Company position upheldInformation furnished
Mar 18, 2026Apr 16, 2026
29 days
Mid-Century Insurance CompanyNot confirmed
Policyholder serviceEndorsement / RiderUnsatisfactory settlement or offerHailWindDeductibleAdjuster's handling
Information furnishedQuestion of factCompany position upheld
Mar 18, 2026Apr 6, 2026
19 days
Homesite Insurance CompanyNot confirmed
OtherDeductible
Company position upheldInformation furnished
Mar 11, 2026Apr 6, 2026
26 days
Foremost County Mutual Insurance CompanyNot confirmed
Claim service & handlingMisrepresentationUnsatisfactory settlement or offerDamage disputeDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldAdditional Payment Expected

These are the rows TDI publishes, unedited, for complaints carrying the deductible tag. They are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 1,966; the counts everywhere else on this page cover all 1,966.

About this page

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023against organizational respondents, where TDI’s own keyword tagging includes DEDUCTIBLE. Snapshot pulled July 28, 2026.

TDI records issue tags on about 78% of homeowner complaints and a single complaint often carries several, so every count on this page is a floor rather than a total. A confirmed complaint is one TDI reviewed and found had merit; it is not a finding of bad faith, a court judgment, or a sanction. Full method on the index methodology.

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Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions.