Texas Carrier Complaint Index/Depreciation complaints

Texas homeowner complaints · Depreciation

Depreciation complaints, and what Texas did about them

Texans filed 1,314 homeowner insurance complaints tagged depreciation between January 1, 2023 and July 15, 2026. The Texas Department of Insurance confirmed 428 of them — 32.6%, against 21.9% across every homeowner complaint on file. The state sides with the homeowner on these more often than it does on the average complaint.

1,314
complaints tagged depreciation
428
confirmed by TDI
32.6%
confirmation rate · 21.9% across all complaints
375
of all 1,314 ended with the carrier paying more money

Which carriers these land on

Respondents with 20 or more depreciation complaints

Volume follows market share — the biggest writers top this list because they write the most policies. The last column is the more telling one: it is the share of that carrier’s total complaints carrying this tag, which says what its book is actually generating disputes over.

How these complaints end

Dispositions on the 428 confirmed depreciation complaints
Corrective action taken295 · 69%
Additional monies received187 · 44%
Information furnished186 · 43%
Contract language / legal issue178 · 42%
Claim settled155 · 36%
Additional Payment Expected102 · 24%
Question of fact67 · 16%
Company position upheld38 · 9%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 91 days, against 71 statewide.

The records

120 most recent of 1,314 · confirmed rows shaded
ReceivedClosedCarrierTDI verdictWhat the complaint was aboutHow it closed
Jul 13, 2026Jul 24, 2026
11 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDepreciationAdjuster's handling
Additional monies receivedCorrective action takenContract language / legal issue
Jun 30, 2026Jul 22, 2026
22 days
R.V.O.S. Farm Mutual Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWater damageWindDepreciationAdjuster's handling
Contract language / legal issueCorrective action takenAdditional Payment Expected
Jun 26, 2026Jul 14, 2026
18 days
Homesite Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciationAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 24, 2026Jul 15, 2026
21 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindDepreciation
Corrective action takenAdditional Payment ExpectedContract language / legal issue
Jun 22, 2026Jul 10, 2026
18 days
Homesite Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDepreciationMold
Corrective action takenContract language / legal issueClaim settled
Jun 18, 2026Jul 22, 2026
34 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingDepreciationMoldAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 18, 2026Jul 7, 2026
19 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Company position upheldInformation furnishedContract language / legal issue
Jun 18, 2026Jul 21, 2026
33 days
Elevate Reciprocal ExchangeNot confirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Contract language / legal issueInformation furnished
Jun 17, 2026Jun 26, 2026
9 days
Travelers Personal Insurance CompanyNot confirmed
Claim denialRoofWindDamage disputeDeductibleDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 17, 2026Jul 16, 2026
29 days
Ranchers and Farmers Mutual Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerDepreciationAdjuster's handling
Corrective action takenContract language / legal issueAdditional monies received
Jun 17, 2026Jul 8, 2026
21 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDepreciationMold
Contract language / legal issueQuestion of factCompany position upheld
Jun 17, 2026Jul 20, 2026
33 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciation
Information furnishedContract language / legal issueCompany position upheld
Jun 11, 2026Jun 29, 2026
18 days
Safeco Insurance Company of IndianaNot confirmed
Claim service & handlingDelay — claims handlingDeductibleDepreciationAdjuster's handling
Additional monies receivedQuestion of fact
Jun 11, 2026Jul 2, 2026
21 days
Woodlands Insurance Company, TheConfirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Contract language / legal issueAdditional monies received
Jun 10, 2026Jul 7, 2026
27 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciationLoss of useAdjuster's handling
Contract language / legal issueInformation furnishedAdditional monies received
Jun 10, 2026Jul 20, 2026
40 days
Homesite Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Contract language / legal issueCorrective action takenAdditional Payment Expected
Jun 9, 2026Jul 13, 2026
34 days
Foremost Insurance Company Grand Rapids, MichiganNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailDepreciation
Additional Payment ExpectedInformation furnishedContract language / legal issue
Jun 9, 2026Jun 30, 2026
21 days
Texas Farm Bureau Mutual Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 8, 2026Jul 2, 2026
24 days
Kin Interinsurance Nexus ExchangeNot confirmed
Claim service & handlingDelays (Underwriting)Unsatisfactory settlement or offerRoofDepreciation
Question of factClaim settledInformation furnished
Jun 8, 2026Jun 25, 2026
17 days
American Risk Insurance Company, Inc.Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciationAdjuster's handling
Claim settledContract language / legal issueCompany position upheld
Jun 4, 2026Jun 22, 2026
18 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDepreciationAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 4, 2026Jun 25, 2026
21 days
Mid-Century Insurance Company of TexasConfirmed
Unsatisfactory settlement or offerHailDepreciation
Additional Payment ExpectedCorrective action takenQuestion of fact
Jun 3, 2026Jun 17, 2026
14 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalDepreciationAdjuster's handling
Corrective action takenAdditional monies receivedInformation furnished
Jun 3, 2026Jun 15, 2026
12 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Delay — claims handlingWater damageDepreciationAdjuster's handling
Corrective action takenClaim settled
Jun 2, 2026Jun 24, 2026
22 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofDepreciation
Corrective action takenClaim settledAdditional monies received
Jun 1, 2026Jun 24, 2026
23 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingClaim denialWater damagePlumbingDepreciationLoss of useMoldAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Jun 1, 2026Jun 17, 2026
16 days
Travelers Personal Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDepreciationLoss of useAdjuster's handling
Additional Payment ExpectedCorrective action takenAdditional monies received
Jun 1, 2026Jul 1, 2026
30 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofAppraisalDepreciation
Company position upheldContract language / legal issue
Jun 1, 2026Jun 22, 2026
21 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDepreciationAdjuster's handling
Contract language / legal issue
May 29, 2026Jun 16, 2026
18 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofAppraisalDepreciation
Claim settledInformation furnishedCorrective action taken
May 29, 2026Jun 11, 2026
13 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Delay — claims handlingRoofAppraisalDepreciationAdjuster's handling
Corrective action takenInformation furnishedAdditional monies received
May 29, 2026Jun 24, 2026
26 days
American Economy Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderUnsatisfactory settlement or offerRoofWindDamage disputeAppraisalDepreciation
Additional monies receivedContract language / legal issueCorrective action taken
May 28, 2026Jun 24, 2026
27 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingMisrepresentationUnsatisfactory settlement or offerRoofHailDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
May 27, 2026Jun 23, 2026
27 days
Woodlands Insurance Company, TheNot confirmed
Unsatisfactory settlement or offerRoofHailDamage disputeDepreciation
Company position upheldContract language / legal issueQuestion of fact
May 26, 2026Jun 16, 2026
21 days
Branch Insurance ExchangeNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalDepreciationAdjuster's handling
Question of factCompany position upheldContract language / legal issue
May 26, 2026Jun 17, 2026
22 days
USAA General Indemnity CompanyConfirmed
Delay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingAppraisalDepreciationAdjuster's handling
Corrective action takenAdditional monies receivedContract language / legal issue
May 26, 2026Jun 11, 2026
16 days
Utica National Insurance Company of TexasNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisalDepreciationAdjuster's handling
Information furnishedCompany position upheldQuestion of fact
May 22, 2026Jul 1, 2026
40 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDepreciation
Corrective action takenClaim settled
May 21, 2026Jun 10, 2026
20 days
Texas Farmers Insurance CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailWindDamage disputeDepreciation
Company position upheldQuestion of factContract language / legal issue
May 19, 2026Jun 9, 2026
21 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingRefund of premiumUnsatisfactory settlement or offerWater damageDamage disputeAppraisalDepreciationLoss of useAdjuster's handling
Company position upheldAdditional Payment ExpectedQuestion of fact
May 15, 2026Jul 20, 2026
66 days
Woodlands Insurance Company, TheNot confirmed
Policyholder serviceEndorsement / RiderUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
May 14, 2026Jun 24, 2026
41 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWater damageDepreciation
Additional monies receivedCorrective action taken
May 13, 2026Jun 5, 2026
23 days
Farmers Insurance ExchangeNot confirmed
Claim service & handlingPolicyholder serviceClaim denialUnsatisfactory settlement or offerRoofHailDeductibleDepreciationAdjuster's handling
Claim settledContract language / legal issue
May 12, 2026Jun 9, 2026
28 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailWater damageDamage disputeDepreciationAdjuster's handling
Corrective action takenContract language / legal issueCompany position upheld
May 11, 2026May 28, 2026
17 days
Texas Farmers Insurance CompanyConfirmed
Claim service & handlingClaim denialUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Corrective action takenInformation furnished
May 6, 2026May 29, 2026
23 days
American Bankers Insurance Company of FloridaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingDepreciationMold
Corrective action takenAdditional monies receivedContract language / legal issue
May 6, 2026Jun 5, 2026
30 days
Hartford Accident and Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalDepreciation
Additional monies receivedCorrective action takenQuestion of fact
May 5, 2026May 28, 2026
23 days
American Economy Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingAppraisalDepreciation
Corrective action takenContract language / legal issueAdditional Payment Expected
May 5, 2026May 29, 2026
24 days
American Mercury Lloyd's Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailDamage disputeDepreciationAdjuster's handling
Question of factContract language / legal issueCompany position upheld
May 1, 2026May 28, 2026
27 days
Nationwide Insurance Company of AmericaNot confirmed
Claim service & handlingPolicyholder serviceDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Contract language / legal issueCompany position upheld
May 1, 2026May 26, 2026
25 days
Liberty Insurance CorporationNot confirmed
Claim service & handlingPremium NoticePremium & ratingUnsatisfactory settlement or offerWater damagePlumbingDepreciation
Information furnishedQuestion of factCompany position upheld
May 1, 2026May 19, 2026
18 days
Texas Farm Bureau Mutual Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
May 1, 2026May 27, 2026
26 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Apr 30, 2026May 26, 2026
26 days
Stillwater Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDepreciation
Additional monies receivedCorrective action takenAdditional Payment Expected
Apr 30, 2026May 29, 2026
29 days
USAA General Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageWindPlumbingDepreciationLoss of useMoldAdjuster's handling
Company position upheldContract language / legal issueCorrective action taken
Apr 29, 2026Jun 1, 2026
33 days
Travelers Personal Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDepreciation
Contract language / legal issueInformation furnishedCompany position upheld
Apr 27, 2026May 20, 2026
23 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingPrompt PayUnsatisfactory settlement or offerRoofWater damageDamage disputeDepreciation
Company position upheldQuestion of factContract language / legal issue
Apr 22, 2026May 15, 2026
23 days
MS Transverse Specialty Insurance CompanyNot confirmed
Claim denialRoofHailWater damageWindDamage disputeDepreciationLoss of useAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Apr 21, 2026May 11, 2026
20 days
Aventus Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailDamage disputeAppraisalDepreciationAdjuster's handling
Contract language / legal issueAdditional monies receivedAdditional Payment Expected
Apr 20, 2026May 11, 2026
21 days
Homesite Insurance CompanyNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerDepreciation
Information furnishedAdditional monies receivedQuestion of fact
Apr 20, 2026May 13, 2026
23 days
SureChoice Underwriters Reciprocal ExchangeConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDepreciation
Stat Pen Pd-Up To 45 Dys LateAdditional monies receivedCorrective action taken
Apr 16, 2026May 11, 2026
25 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingWater damagePlumbingDepreciationAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Apr 16, 2026May 8, 2026
22 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Additional monies receivedContract language / legal issue
Apr 15, 2026May 7, 2026
22 days
Mid-Century Insurance Company of TexasConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWindDepreciationAdjuster's handling
Additional Payment ExpectedCorrective action takenInformation furnished
Apr 9, 2026Apr 29, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Apr 6, 2026May 19, 2026
43 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDamage disputeDepreciationAdjuster's handling
Additional Payment ExpectedAdditional monies receivedInformation furnished
Apr 6, 2026Apr 22, 2026
16 days
Safeco Insurance Company of IndianaNot confirmed
Claim service & handlingDelay — claims handlingPolicy ExclusionUnsatisfactory settlement or offerRoofWater damageWindDepreciationFoundationAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Apr 6, 2026May 1, 2026
25 days
National Summit Insurance CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailWindDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Apr 3, 2026Apr 27, 2026
24 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeDepreciation
Company position upheldQuestion of factAdditional monies received
Apr 2, 2026Apr 29, 2026
27 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDepreciationAdjuster's handling
Question of factCompany position upheldClaim settled
Apr 2, 2026Apr 29, 2026
27 days
Nationwide Mutual Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDepreciationLoss of useAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Apr 2, 2026Apr 28, 2026
26 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDepreciationMold
Contract language / legal issueCompany position upheldQuestion of fact
Apr 1, 2026Apr 24, 2026
23 days
Texas Farm Bureau Mutual Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofWater damageDeductibleDepreciationAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Apr 1, 2026Apr 23, 2026
22 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDepreciationAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Mar 31, 2026Apr 22, 2026
22 days
Auto Club Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingDepreciationLoss of useAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Mar 31, 2026Jun 10, 2026
71 days
Integrity Claims Consultants LLCNot confirmed
Claim service & handlingDelay — claims handlingRoofAppraisalDepreciation
Additional Payment ExpectedContract language / legal issueCompany position upheld
Mar 30, 2026Apr 21, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDepreciationAdjuster's handling
Additional monies receivedContract language / legal issueQuestion of fact
Mar 27, 2026Apr 24, 2026
28 days
Trisura Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerDepreciationLoss of useAdjuster's handling
Corrective action takenAdditional monies receivedAdditional Payment Expected
Mar 26, 2026Apr 8, 2026
13 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWater damageDepreciationLoss of useAdjuster's handling
Question of factContract language / legal issueAdditional monies received
Mar 26, 2026Apr 21, 2026
26 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerHailDepreciationAdjuster's handling
Information furnishedCorrective action takenContract language / legal issue
Mar 25, 2026Apr 21, 2026
27 days
Homeowners of America Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWater damageWindDamage disputeDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Mar 23, 2026Mar 31, 2026
8 days
Germania Farm Mutual Insurance AssociationConfirmed
Delay — claims handlingClaim denialUnsatisfactory settlement or offerHailDepreciationAdjuster's handling
Contract language / legal issueAdditional monies receivedInformation furnished
Mar 23, 2026Apr 17, 2026
25 days
State Farm LloydsNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerDepreciation
Contract language / legal issueAdditional monies receivedInformation furnished
Mar 18, 2026Apr 16, 2026
29 days
SafePort Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageWindAppraisalDepreciationAdjuster's handling
Claim settledCorrective action takenContract language / legal issue
Mar 18, 2026Apr 14, 2026
27 days
American Risk Insurance Company, Inc.Not confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofDepreciation
Company position upheldContract language / legal issue
Mar 16, 2026Apr 15, 2026
30 days
Foremost Insurance Company Grand Rapids, MichiganNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciation
Company position upheldQuestion of fact
Mar 11, 2026Apr 6, 2026
26 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim denialRoofHailDamage disputeDepreciationAdjuster's handling
Contract language / legal issueCorrective action takenAdditional monies received
Mar 11, 2026Apr 10, 2026
30 days
Travelers Home and Marine Insurance Company, theConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDepreciation
Additional Payment ExpectedQuestion of factCorrective action taken
Mar 10, 2026May 1, 2026
52 days
American Bankers Insurance Company of FloridaConfirmed
Unsatisfactory settlement or offerDepreciationAdjuster's handling
Additional Payment ExpectedContract language / legal issueCorrective action taken
Mar 9, 2026Mar 31, 2026
22 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Mar 9, 2026Apr 9, 2026
31 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingEndorsement / RiderUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Additional monies receivedContract language / legal issueInformation furnished
Mar 9, 2026Apr 9, 2026
31 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDepreciationLoss of useAdjuster's handling
Information furnishedContract language / legal issueQuestion of fact
Mar 6, 2026Mar 27, 2026
21 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDepreciation
Additional Payment ExpectedContract language / legal issueQuestion of fact
Mar 6, 2026Apr 7, 2026
32 days
Texas Windstorm Insurance AssociationConfirmed
Unsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Contract language / legal issueCorrective action takenAdditional Payment Expected
Mar 6, 2026May 18, 2026
73 days
Trusted Resource Underwriters ExchangeConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDepreciationAdjuster's handling
Corrective action takenContract language / legal issueAdditional monies received
Mar 5, 2026Apr 8, 2026
34 days
United Services Automobile AssociationConfirmed
Claim UnderpaymentClaim service & handlingDeclination Of VerificationDepreciation
Contract language / legal issueInformation furnishedCorrective action taken
Mar 5, 2026Apr 6, 2026
32 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeAppraisalDepreciationAdjuster's handling
Contract language / legal issueCompany position upheldClaim settled
Mar 4, 2026Mar 24, 2026
20 days
Praetorian Insurance CompanyNot confirmed
Claim service & handlingWindDeductibleDepreciationAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Mar 4, 2026Mar 30, 2026
26 days
State Farm LloydsNot confirmed
Claim UnderpaymentHailDepreciation
Additional monies receivedContract language / legal issueClaim settled
Mar 3, 2026Apr 1, 2026
29 days
Mid-Century Insurance Company of TexasNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWindDepreciation
Company position upheldContract language / legal issueAdditional Payment Expected
Mar 2, 2026Mar 31, 2026
29 days
Mid-Century Insurance Company of TexasConfirmed
Claim service & handlingClaim denialWater damagePlumbingDepreciationAdjuster's handling
Additional monies receivedCorrective action takenAdditional Payment Expected
Feb 27, 2026Mar 19, 2026
20 days
Texas Fair Plan AssociationConfirmed
Delay — claims handlingUnfair Discrim-Clms HandlingDeductibleDepreciationAdjuster's handling
Question of factContract language / legal issueClaim settled
Feb 25, 2026Apr 9, 2026
43 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDamage disputeDepreciation
Additional monies receivedCorrective action takenContract language / legal issue
Feb 24, 2026Mar 27, 2026
31 days
United Services Automobile AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWindDepreciationAdjuster's handling
Additional monies receivedContract language / legal issueClaim settled
Feb 23, 2026Mar 25, 2026
30 days
American Bankers Insurance Company of FloridaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleDepreciationLoss of useAdjuster's handling
Claim settledInformation furnishedCorrective action taken
Feb 20, 2026Apr 7, 2026
46 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeDepreciationAdjuster's handling
Additional Payment ExpectedContract language / legal issueCompany position upheld
Feb 18, 2026Mar 25, 2026
35 days
USAA General Indemnity CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingDepreciationAdjuster's handling
Additional monies receivedContract language / legal issueCompany position upheld
Feb 18, 2026Mar 31, 2026
41 days
American Mercury Lloyd's Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciation
Company position upheldInformation furnished
Feb 17, 2026Mar 20, 2026
31 days
Auto Club Indemnity CompanyNot confirmed
Claim service & handlingClaim denialRoofHailWater damageDamage disputeDepreciationAdjuster's handling
Contract language / legal issueAdditional monies receivedQuestion of fact
Feb 12, 2026Mar 6, 2026
22 days
USAA Casualty Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageAppraisalDepreciation
Claim settledContract language / legal issueCorrective action taken
Feb 10, 2026Mar 23, 2026
41 days
Foremost Lloyds of TexasConfirmed
Claim service & handlingUnsatisfactory settlement or offerHailDepreciationAdjuster's handling
Information furnishedQuestion of factCorrective action taken
Feb 9, 2026Mar 13, 2026
32 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDepreciationAdjuster's handling
Claim settledContract language / legal issueCorrective action taken
Feb 9, 2026Mar 18, 2026
37 days
SureChoice Underwriters Reciprocal ExchangeConfirmed
Claim service & handlingClaim denialRoofHailWindDamage disputeDepreciation
Question of factContract language / legal issueCorrective action taken
Feb 5, 2026Mar 2, 2026
25 days
Ranchers and Farmers Mutual Insurance CompanyConfirmed
Unsatisfactory settlement or offerRoofHailWindDepreciation
Additional Payment ExpectedCorrective action takenAdditional monies received
Feb 5, 2026Mar 2, 2026
25 days
Geico Insurance Agency, LLCNot confirmed
MisrepresentationRoofHailWindDepreciation
Company position upheldInformation furnishedQuestion of fact
Feb 5, 2026Mar 20, 2026
43 days
Texas Farmers Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDepreciationAdjuster's handling
Information furnishedCorrective action takenAdditional monies received
Feb 4, 2026Mar 12, 2026
36 days
Branch Insurance ExchangeNot confirmed
Claim service & handlingDelay — claims handlingDepreciationAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Feb 4, 2026Feb 27, 2026
23 days
Integon National Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDepreciationAdjuster's handling
Additional Payment ExpectedCorrective action takenAdditional monies received
Feb 4, 2026Feb 27, 2026
23 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofAppraisalDepreciation
Company position upheldContract language / legal issueQuestion of fact
Feb 3, 2026Mar 19, 2026
44 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofDamage disputeDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact

These are the rows TDI publishes, unedited, for complaints carrying the depreciation tag. They are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 1,314; the counts everywhere else on this page cover all 1,314.

About this page

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023against organizational respondents, where TDI’s own keyword tagging includes DEPRECIATION. Snapshot pulled July 28, 2026.

TDI records issue tags on about 78% of homeowner complaints and a single complaint often carries several, so every count on this page is a floor rather than a total. A confirmed complaint is one TDI reviewed and found had merit; it is not a finding of bad faith, a court judgment, or a sanction. Full method on the index methodology.

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Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions.