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Texas Carrier Complaint Index/Mid-Century Insurance Company of Texas

Texas Department of Insurance record

Mid-Century Insurance Company of Texas

Texans filed 241 homeowner complaints against Mid-Century Insurance Company of Texas between January 1, 2023 and July 15, 2026. The state reviewed them and agreed with the homeowner 56 times. Across all 241, 13 ended with the carrier paying the homeowner more money — 3 of them complaints the state had confirmed.

56
complaints confirmed by TDI
23.2%
of complaints confirmed · About the statewide average.
0.57×
complaints per policy vs. average (2025)
13
of all 241 complaints ended with additional money paid

TDI weighs complaints against business written: 249,561 homeowners policies in force in 2025. This carrier draws fewer complaints than its size predicts. The index covers that year alone; the complaint counts on this page cover the whole window since 2023.

What these complaints were about

TDI issue tags and confirmed reasons
Issue tags across all 241 complaints
Adjuster's handling85 · 16 confirmed
Roof76 · 9 confirmed
Hail59 · 8 confirmed
Water damage49 · 8 confirmed
Deductible29 · 7 confirmed
Depreciation24 · 7 confirmed
Plumbing23 · 4 confirmed
Wind22 · 4 confirmed
Tags overlap and TDI records them on about 78% of complaints, so these are floors.
How the 56 confirmed complaints closed
Information furnished43 · 77%
Contract language / legal issue35 · 63%
Corrective action taken26 · 46%
Referred To22 · 39%
Claim settled10 · 18%
Additional Payment Expected7 · 13%
Question of fact6 · 11%
Premium Refunded6 · 11%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 71 days, against 71 statewide.

By year

Complaints received · 2026 is partial
202321 filed · 1 confirmed
202487 filed · 33 confirmed
202580 filed · 12 confirmed
202653 filed · 10 confirmed

The records

120 most recent of 241 · confirmed rows shaded
ReceivedClosedTDI verdictWhat the complaint was aboutHow it closed
Jul 6, 2026Jul 22, 2026
16 days		Not confirmed
Claim service & handlingClaim denialRoofAdjuster's handling
Contract language / legal issue
Jun 22, 2026Jul 13, 2026
21 days		Not confirmed
Claim service & handlingMold
Question of factInformation furnishedCompany position upheld
Jun 10, 2026Jun 24, 2026
14 days		Not confirmed
Policyholder serviceDelay — policyholder service
Question of factInformation furnished
Jun 5, 2026Jul 1, 2026
26 days		Confirmed
Claim service & handlingDelay — claims handlingWater damagePlumbingAdjuster's handling
Information furnishedCorrective action taken
Jun 5, 2026Jul 8, 2026
33 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerDamage disputeAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Jun 4, 2026Jun 22, 2026
18 days		Not confirmed
Claim denialPolicy ExclusionRoofHailWindDamage disputeDeductibleAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Jun 4, 2026Jun 25, 2026
21 days		Confirmed
Unsatisfactory settlement or offerHailDepreciation
Additional Payment ExpectedCorrective action takenQuestion of fact
Jun 3, 2026Jun 19, 2026
16 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingAdjuster's handling
Question of factInformation furnishedContract language / legal issue
May 28, 2026Jun 24, 2026
27 days		Not confirmed
Claim service & handlingMisrepresentationUnsatisfactory settlement or offerRoofHailDeductibleDepreciationAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
May 26, 2026Jun 16, 2026
21 days		Not confirmed
Policyholder serviceDelay — policyholder service
Question of factInformation furnished
May 22, 2026Jun 15, 2026
24 days		Not confirmed
Claim service & handlingDelay — claims handlingPrompt PayUnsatisfactory settlement or offerDamage disputeLoss of useAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
May 18, 2026Jun 3, 2026
16 days		Not confirmed
Claim service & handlingClaim denialRoofHailAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
May 15, 2026Jun 24, 2026
40 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDeductible
Contract language / legal issueCompany position upheld
May 15, 2026Jun 2, 2026
18 days		Not confirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageWind
Question of factInformation furnished
May 14, 2026Jun 10, 2026
27 days		Not confirmed
Claim service & handlingPolicyholder serviceEndorsement / RiderUnsatisfactory settlement or offerRoofHailWind
Information furnishedCompany position upheldContract language / legal issue
May 5, 2026May 29, 2026
24 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Company position upheldQuestion of factInformation furnished
May 4, 2026May 19, 2026
15 days		Not confirmed
Policyholder service
Premium RefundedQuestion of fact
Apr 30, 2026May 27, 2026
27 days		Not confirmed
Claim service & handlingClaim denialWater damagePlumbingMold
Contract language / legal issueInformation furnishedQuestion of fact
Apr 29, 2026May 22, 2026
23 days		Not confirmed
CancellationMisrepresentation
Contract language / legal issue
Apr 27, 2026May 29, 2026
32 days		Not confirmed
Claim service & handlingClaim denialRoofHailWindAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Apr 21, 2026May 21, 2026
30 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingLoss of useAdjuster's handling
Contract language / legal issueCompany position upheld
Apr 17, 2026May 6, 2026
19 days		Not confirmed
Policyholder serviceDelay — policyholder servicePremium & ratingRefund of premiumRoof
Company position upheldContract language / legal issueInformation furnished
Apr 15, 2026May 7, 2026
22 days		Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWindDepreciationAdjuster's handling
Additional Payment ExpectedCorrective action takenInformation furnished
Apr 13, 2026May 12, 2026
29 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageAdjuster's handling
Contract language / legal issueCompany position upheld
Apr 13, 2026May 7, 2026
24 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAdjuster's handling
Company position upheldQuestion of fact
Apr 13, 2026May 19, 2026
36 days		Not confirmed
Non-RenewalPremium & ratingWater damageMold
Contract language / legal issueCompany position upheldInformation furnished
Apr 9, 2026May 4, 2026
25 days		Not confirmed
Unsatisfactory settlement or offer
Claim settledContract language / legal issueQuestion of fact
Apr 8, 2026Apr 30, 2026
22 days		Not confirmed
Claim service & handlingUnfair Discrim-Clms HandlingUnsatisfactory settlement or offerWater damagePlumbingLoss of useAdjuster's handling
Contract language / legal issueAdditional monies receivedInformation furnished
Apr 7, 2026Apr 28, 2026
21 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAppraisal
Contract language / legal issueAdditional Payment ExpectedCompany position upheld
Apr 2, 2026Apr 30, 2026
28 days		Not confirmed
Claim service & handlingDelay — claims handlingClaim denialWater damageDamage disputePlumbingAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Apr 2, 2026Apr 28, 2026
26 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDepreciationMold
Contract language / legal issueCompany position upheldQuestion of fact
Mar 31, 2026Apr 28, 2026
28 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerDeductible
Question of factCorrective action takenInformation furnished
Mar 30, 2026Apr 20, 2026
21 days		Not confirmed
Claim denialUnfair Discrim-Clms HandlingUnsatisfactory settlement or offerAdjuster's handling
Question of factContract language / legal issue
Mar 30, 2026Apr 20, 2026
21 days		Not confirmed
Claim service & handlingDelay — claims handlingNon-RenewalUnsatisfactory settlement or offerRoofHailWater damageDamage disputeMold
Company position upheldContract language / legal issueInformation furnished
Mar 25, 2026May 5, 2026
41 days		Confirmed
Policyholder servicePremium & ratingRefund of premium
Company position upheldContract language / legal issueFailure to Timely Respond
Mar 18, 2026Apr 23, 2026
36 days		Not confirmed
Use Of Clue Reports
Information furnishedReferred ToQuestion of fact
Mar 13, 2026Apr 2, 2026
20 days		Confirmed
Claim service & handlingDelay — claims handlingWater damage
Additional monies receivedInformation furnishedCorrective action taken
Mar 13, 2026Apr 13, 2026
31 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingMoldAdjuster's handling
Additional Payment ExpectedCompany position upheldQuestion of fact
Mar 12, 2026Mar 30, 2026
18 days		Confirmed
Policyholder servicePremium & rating
Corrective action takenPremium RefundedQuestion of fact
Mar 5, 2026Apr 8, 2026
34 days		Not confirmed
Delay — claims handlingUnsatisfactory settlement or offerWater damageAdjuster's handling
Question of factContract language / legal issueAdditional monies received
Mar 5, 2026Apr 1, 2026
27 days		Confirmed
Policyholder serviceDelay — policyholder servicePremium & ratingRefund of premium
Premium RefundedContract language / legal issueCorrective action taken
Mar 3, 2026Apr 1, 2026
29 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWindDepreciation
Company position upheldContract language / legal issueAdditional Payment Expected
Mar 2, 2026Mar 31, 2026
29 days		Confirmed
Claim service & handlingClaim denialWater damagePlumbingDepreciationAdjuster's handling
Additional monies receivedCorrective action takenAdditional Payment Expected
Feb 19, 2026Mar 30, 2026
39 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Additional monies receivedContract language / legal issueAdditional Payment Expected
Feb 17, 2026Mar 17, 2026
28 days		Not confirmed
Premium & rating
Company position upheldContract language / legal issueInformation furnished
Feb 11, 2026Mar 6, 2026
23 days		Not confirmed
Claim service & handlingClaim denialPolicy ExclusionWater damageAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Feb 10, 2026Mar 3, 2026
21 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Company position upheldContract language / legal issue
Feb 3, 2026Feb 26, 2026
23 days		Not confirmed
Policyholder service
Question of factContract language / legal issue
Feb 2, 2026Feb 26, 2026
24 days		Not confirmed
Claim denialWater damagePlumbingAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
Jan 29, 2026Mar 18, 2026
48 days		Not confirmed
Policyholder servicePremium & ratingRefund of premium
Contract language / legal issueCompany position upheldQuestion of fact
Jan 22, 2026Feb 26, 2026
35 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Information furnishedAdditional monies received
Jan 15, 2026Feb 19, 2026
35 days		Confirmed
Claim service & handlingClaim denialUnsatisfactory settlement or offerWater damagePlumbingAdjuster's handling
Claim settledContract language / legal issueCorrective action taken
Jan 5, 2026Feb 11, 2026
37 days		Not confirmed
Claim service & handlingPolicyholder servicePremium & ratingUnsatisfactory settlement or offerRoofAdjuster's handling
Additional Payment ExpectedContract language / legal issueInformation furnished
Dec 18, 2025Feb 12, 2026
56 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisal
Company position upheldQuestion of fact
Dec 17, 2025Feb 13, 2026
58 days		Not confirmed
Claim service & handlingDelay — claims handlingClaim denialUnsatisfactory settlement or offerRoofHail
Contract language / legal issueClaim settled
Dec 12, 2025Feb 23, 2026
73 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWind
Question of factCompany position upheld
Dec 11, 2025Jan 12, 2026
32 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Contract language / legal issueClaim settled
Nov 10, 2025Jan 9, 2026
60 days		Not confirmed
Policyholder serviceDelay — policyholder serviceRefund of premium
Information furnishedPremium Refunded
Nov 7, 2025Feb 6, 2026
91 days		Not confirmed
Unsatisfactory settlement or offerRoofHailAdjuster's handling
Contract language / legal issue
Oct 28, 2025Feb 2, 2026
97 days		Not confirmed
Unsatisfactory settlement or offerHailAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Oct 27, 2025Nov 20, 2025
24 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Contract language / legal issueClaim settledCompany position upheld
Oct 20, 2025Nov 12, 2025
23 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbing
Additional Payment ExpectedQuestion of factAdditional monies received
Oct 15, 2025Feb 5, 2026
113 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerHailWater damageWindAppraisalAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Oct 7, 2025Oct 31, 2025
24 days		Not confirmed
Refund of premium
Company position upheldContract language / legal issuePremium Refunded
Oct 2, 2025Nov 12, 2025
41 days		Not confirmed
Claim service & handlingDelay — claims handlingRoofHailDepreciationAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Oct 2, 2025Feb 3, 2026
124 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDeductible
Contract language / legal issueCompany position upheld
Oct 1, 2025Jan 16, 2026
107 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleDepreciationAdjuster's handling
Question of factClaim settledInformation furnished
Oct 1, 2025Jan 12, 2026
103 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageMoldAdjuster's handling
Contract language / legal issueInformation furnished
Sep 23, 2025Jan 27, 2026
126 days		Not confirmed
Claim service & handlingPolicyholder servicePremium & ratingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Sep 16, 2025Jan 22, 2026
128 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDeductibleAdjuster's handling
Information furnishedAdditional Payment ExpectedCorrective action taken
Sep 15, 2025Nov 6, 2025
52 days		Not confirmed
Delay — claims handlingPolicy ExclusionUnsatisfactory settlement or offerWater damagePlumbingMoldAdjuster's handling
Company position upheldAdditional Payment ExpectedContract language / legal issue
Sep 12, 2025Jan 13, 2026
123 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage dispute
Corrective action takenAdditional monies receivedAdditional Payment Expected
Sep 5, 2025Jan 7, 2026
124 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Aug 24, 2025Jan 8, 2026
137 days		Not confirmed
Premium & ratingUnfair DiscriminationRoof
Company position upheldContract language / legal issueQuestion of fact
Aug 19, 2025Dec 9, 2025
112 days		Not confirmed
Unsatisfactory settlement or offerWater damageWindAdjuster's handling
Contract language / legal issueQuestion of fact
Aug 12, 2025Nov 12, 2025
92 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerPlumbingAdjuster's handling
Question of factInformation furnishedCompany position upheld
Aug 11, 2025Dec 19, 2025
130 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDeductible
Company position upheldQuestion of factContract language / legal issue
Aug 11, 2025Oct 16, 2025
66 days		Not confirmed
Premium & ratingDeductible
Contract language / legal issueCompany position upheldInformation furnished
Aug 6, 2025Sep 30, 2025
55 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAdjuster's handling
Corrective action takenContract language / legal issueAdditional Payment Expected
Aug 4, 2025Oct 30, 2025
87 days		Not confirmed
Cancellation
Contract language / legal issueCompany position upheldInformation furnished
Aug 1, 2025Dec 23, 2025
144 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingLoss of useMoldAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jul 29, 2025Sep 19, 2025
52 days		Not confirmed
Claim service & handlingPolicyholder serviceClaim denialEndorsement / RiderRoofHailWindDeductible
Contract language / legal issueQuestion of fact
Jul 29, 2025Oct 29, 2025
92 days		Confirmed
Claim service & handlingDelay — claims handlingHailDamage disputeAdjuster's handling
Contract language / legal issueClaim settledInformation furnished
Jul 21, 2025Nov 24, 2025
126 days		Not confirmed
Refund of premium
Premium RefundedInformation furnished
Jul 18, 2025Sep 23, 2025
67 days		Not confirmed
Claim service & handlingPolicyholder serviceEndorsement / RiderUnsatisfactory settlement or offerRoofHailAdjuster's handling
Question of factContract language / legal issue
Jul 15, 2025Nov 24, 2025
132 days		Not confirmed
Unsatisfactory settlement or offerWater damageDamage disputeFoundation
Question of factContract language / legal issueCompany position upheld
Jul 11, 2025Aug 5, 2025
25 days		Not confirmed
Policyholder serviceRefund of premium
Jul 9, 2025Nov 10, 2025
124 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDeductibleDepreciation
Contract language / legal issueQuestion of factCompany position upheld
Jul 9, 2025Nov 10, 2025
124 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofDeductibleAdjuster's handling
Question of factInformation furnishedContract language / legal issue
Jul 7, 2025Nov 4, 2025
120 days		Not confirmed
Premium & ratingRefund of premium
Information furnishedQuestion of factContract language / legal issue
Jul 2, 2025Aug 19, 2025
48 days		Confirmed
Policyholder servicePremium & ratingRoof
Information furnishedCorrective action taken
Jul 1, 2025Oct 30, 2025
121 days		Confirmed
CancellationPolicyholder service
Corrective action takenInformation furnished
Jul 1, 2025Sep 4, 2025
65 days		Not confirmed
Premium & rating
Contract language / legal issueInformation furnished
Jun 27, 2025Sep 10, 2025
75 days		Not confirmed
Claim service & handlingRoofHailAppraisal
Company position upheldInformation furnished
Jun 23, 2025Oct 27, 2025
126 days		Not confirmed
MisrepresentationPremium & ratingRefund of premium
Contract language / legal issueCompany position upheldQuestion of fact
Jun 23, 2025Oct 23, 2025
122 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Information furnishedCorrective action takenAdditional monies received
Jun 13, 2025Oct 21, 2025
130 days		Not confirmed
Premium & rating
Contract language / legal issueCompany position upheldQuestion of fact
Jun 11, 2025Aug 7, 2025
57 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageLoss of use
Contract language / legal issueClaim settledCorrective action taken
Jun 10, 2025Aug 25, 2025
76 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductibleAppraisalDepreciation
Information furnishedContract language / legal issueAdditional Payment Expected
Jun 10, 2025Oct 16, 2025
128 days		Not confirmed
Claim service & handlingDelay — claims handlingWater damagePlumbingAdjuster's handling
Additional monies receivedInformation furnishedQuestion of fact
Jun 2, 2025Jul 9, 2025
37 days		Not confirmed
Unsatisfactory settlement or offerRoofHailDeductibleDepreciation
Contract language / legal issueInformation furnishedCompany position upheld
May 30, 2025Sep 23, 2025
116 days		Not confirmed
CancellationRefund of premium
Question of factCompany position upheldContract language / legal issue
May 22, 2025Aug 11, 2025
81 days		Not confirmed
Claim service & handlingWater damagePlumbingAdjuster's handling
Question of factInformation furnished
May 13, 2025Jul 17, 2025
65 days		Not confirmed
Policyholder service
Information furnishedQuestion of fact
May 5, 2025Aug 15, 2025
102 days		Not confirmed
Policyholder serviceUse Of Clue ReportsAdjuster's handling
Company position upheldContract language / legal issue
Apr 25, 2025Aug 18, 2025
115 days		Not confirmed
Claim service & handlingDelay — claims handlingRoofHailAdjuster's handling
Question of factContract language / legal issue
Apr 21, 2025May 22, 2025
31 days		Not confirmed
Endorsement / RiderPremium NoticePremium & rating
Information furnishedCompany position upheld
Apr 18, 2025Jul 28, 2025
101 days		Not confirmed
Claim service & handlingClaim denialRoofHailWater damage
Information furnishedQuestion of fact
Apr 15, 2025Jul 28, 2025
104 days		Not confirmed
Unsatisfactory settlement or offerRoofHailAdjuster's handling
Claim settledInformation furnishedQuestion of fact
Apr 14, 2025Jul 28, 2025
105 days		Not confirmed
Unsatisfactory settlement or offer
Additional monies receivedInformation furnished
Apr 9, 2025May 30, 2025
51 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingLoss of use
Information furnishedClaim settledQuestion of fact
Apr 9, 2025Jul 10, 2025
92 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Information furnishedQuestion of fact
Apr 8, 2025May 23, 2025
45 days		Not confirmed
Policyholder serviceUnsatisfactory settlement or offerRoof
Information furnishedContract language / legal issueCompany position upheld
Mar 26, 2025Jul 22, 2025
118 days		Not confirmed
Policyholder serviceUnsatisfactory settlement or offer
Question of factCompany position upheldContract language / legal issue
Mar 25, 2025Apr 14, 2025
20 days		Confirmed
Claim service & handlingDelay — claims handlingAdjuster's handling
Claim settledQuestion of factInformation furnished
Mar 24, 2025May 2, 2025
39 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Claim settledInformation furnishedContract language / legal issue
Mar 17, 2025Jun 12, 2025
87 days		Not confirmed
Claim denialRoofWater damagePlumbing
Information furnishedCompany position upheldContract language / legal issue
Mar 14, 2025Apr 14, 2025
31 days		Not confirmed
Claim service & handlingDelay — claims handlingWater damageAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Mar 13, 2025Jun 13, 2025
92 days		Not confirmed
Refund of premium
Premium RefundedInformation furnishedCompany position upheld
Mar 12, 2025Jul 21, 2025
131 days		Not confirmed
Claim denialRoofHailWater damageDeductibleAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld

These are the rows TDI publishes, unedited. Complaint records are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 241 records; the counts everywhere else on this page cover all 241. The full set is downloadable from the Texas Open Data Portal.

Compare

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About this record

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023 where Mid-Century Insurance Company of Texas is named as an organizational respondent. Snapshot pulled July 28, 2026.

A confirmed complaint is one TDI reviewed and found had merit. It is not a finding of bad faith, a court judgment, or a regulatory sanction. Complaint volume tracks how much business a carrier writes, which is why the complaints-per-policy index above matters more than the raw count. Legally distinct affiliates file separately and are not combined here. Full method on the index methodology.

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Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions about Mid-Century Insurance Company of Texas.