The claims intelligence platform

The operating system for public adjusters.

One AI-native platform for public adjusters. Intake, evidence, estimates, copilot-drafted letters, client portal, e-sign — all connected, all working together.

Already using claimOS?

  • Replace 8+ toolsCRM, docs, e-sign, estimating, photos — one platform
  • AI copilot that reads every fileGrounded answers and drafts from your actual claim record
  • Built by public adjustersShipped only after it works at Insurance Claim Hero

How it works

From first notice to final settlement.

Three phases. One connected workflow. Nothing falls through.

Intake

Claims arrive from your portal, email, or phone. AI categorizes, assigns priority, and creates the file — automatically.

Investigate

Pull weather evidence, draft documents, analyze estimates, and collaborate with your team from one command center.

Resolve

Generate demand letters, collect e-signatures, and track every milestone from negotiation through settlement.

Platform capabilities

Built different. Not bolted on.

These aren't integrations. They're native capabilities sharing one AI brain.

  • AI Claim Copilot

    Draft letters, analyze estimates, surface critical details.

    Copilot reads every file, photo, weather record, and communication in your claim. Ask a specific question — get a grounded, cited answer in seconds.

  • Weather Intelligence

    9 federal sources matched to every claim automatically.

    NOAA, SPC, NEXRAD, MRMS, and more — pinned to the exact property and date of loss. Court-ready storm evidence is already inside the claim when you need it.

  • Document Management

    Every file organized, searchable, and linked to claims.

    AI auto-labels every upload. No more digging through email attachments. Photos, PDFs, estimates, and correspondence — all in the right place instantly.

  • E-Sign

    Send and track signatures without leaving the platform.

    Build templates, assign signers, and send packets in minutes. Track status and collect every signature inside claimOS — no DocuSign subscription needed.

  • Client Portal

    Give policyholders real-time visibility into their claim.

    Stop answering the same status questions. Clients get a branded portal with live claim updates, document access, and direct messaging — without calling you.

  • Team Management

    Assign tasks, track SLAs, manage workloads.

    Role-based access, intelligent task queues, and deadline tracking purpose-built for PA firms. Everyone knows what needs attention and when.

  • Estimate Analysis

    AI-powered line-item review and comparison.

    Upload any carrier estimate and Copilot identifies every scope gap, missed item, and underpaid line. Build a supplement brief in minutes, not hours.

  • Reporting

    Portfolio insights and performance dashboards.

    See claim velocity, settlement timelines, team workload, and revenue trends across your entire book. Know your numbers without building spreadsheets.

claimOS — The Claims Intelligence Platform for Public Adjusters