Every file. Every photo. Every email. Every weather record. Claim Brain has read it all — and it doesn’t stop at answers. It drafts the letter, logs the call, pulls the weather, and waits for your sign-off.
Upload the claim files — that’s the whole job. Brain reads everything and builds the claim itself: milestones on the calendar, blanks filled, errors flagged, contacts found.
Contacts proposed — found in your emails and files, ready to add to the CRM.
Document reviewClaim Brain read 30 documents✕
NEEDS YOUR CALL
⚠ Is this the right property address?
A document shows a different address than the claim record.
ON RECORD
1725 Slough Ave
Scranton, PA 18505
IN DOCUMENT
742 Evergreen Terrace
Springfield, TX 75482
Keep Slough AveSwitch address
TIMELINE DATES
07/09/2025Public adjuster contract signed by insured
SUGGESTED TASKS · merged 2 duplicates
Collect PA fee on invoice #20250929Due 10/29/2025
Obtain signed Proof of Loss from insured
9 left✓ Accept all 8
Every answer starts with everything.
An AI can only reason about what’s in front of it — its context window. Most tools hand it a sticky note. Brain loads the whole case, assembled fresh every time you ask.
One answer — grounded in all of it, cited to its sources.
Nothing remembered wrong. Nothing made up.
The answer
“Three scopes are missing from the carrier’s estimate.”
Supplement value$20,130
carrier-est.pdfphotos 04–17IRC R905.2
Four layers. One brain.
Everything Claim Brain does sits on four layers — tap one.
Perception
It understands the file
Reads the policy like an adjuster — the spirit of it, not keyword matches
Sees the photos: damage, rooms, line items
Follows the email thread and the carrier's position
“The mold cap doesn’t apply here — see the §I.7 exception.”
It remembers, so you don’t repeat yourself.
Brain keeps a memory at every level. Yours — how you write, your rates. Your firm’s — every claim you’ve run, how each insurance company responds. Each claim’s — its own running state. And every contact’s — adjusters, engineers, clients.
It learns from how you work and how the insurance companies respond to you.
Four memories, always on
You
Formal tone in demand letters; ridge cap at $9.58/LF
from 40 letters and your price list
Your firm
Liberty concedes roofs on photo evidence
learned across 12 claims
The claim
Brady: engineer report due Friday
remembered on the file
Contacts
S. Connor prefers email — replies in ~2 days
from 6 threads
Learning from yesterday’s carrier response…
Brain never invents a number. Every figure is cited to a document you can open — and nothing leaves the office without your sign-off.
Cited · Grounded · Approved by you
AutonomySuggestDraftDo
Learn from me
You set the autonomy level — from suggest-only to hands-on help — and learning from your work is a switch, not a default. Safety is always the priority.
Questions, answered.
What is Claim Brain?
The AI inside claimOS. It reads every document, photo, and email on your claims, answers questions with cited sources, drafts paperwork, and does real work — logging calls, pulling weather, building reports.
Does it ever make numbers up?
No. Every figure is grounded in a document on the file and cited to its source. If something isn't in the file, Brain tells you it's missing instead of guessing.
Can it send things without me?
No. Brain drafts; you approve. You set the autonomy level — from suggest-only to hands-on help — and nothing leaves the office without your sign-off.
What does it learn from my data?
Only what you allow — learning from your work is a switch, not a default. Your claims stay yours and never train anyone else's Brain.
What do I need to set up?
Nothing. Upload the claim files — Brain reads them, builds the milestones, fills the blanks, flags inconsistencies, and proposes contacts for your CRM.
Which claims does it work on?
Every claim in your workspace — property claims of any peril, at any stage. Ask across all of them at once, or chat inside a single claim's file.
See Brain on one of your claims.
Thirty minutes, live, with a working file — not a slide deck.
