Platform overview

Everything claims teams need in one system.

claimOS replaces CRM, photo tools, shared drives, e-sign, inboxes, and separate AI with one integrated platform built for the live claim from intake through execution.

200+

Data points per claim

9

Weather data sources

6

Integrated modules

1

Platform, zero gaps

Claims management

One live record from intake through execution.

Every claim starts with structured intake — property details, contacts, incident context, and field photos — captured once and carried forward. No re-entry. No context loss. The claim record grows as work happens.

  • Guided intake form captures the right context from day one
  • Field photos and documents attached directly to the claim
  • Status, ownership, and next actions visible in the operator queue
  • Timeline keeps full claim history in one scrollable view

Weather intelligence

9 weather sources. Automatic. In the claim.

Storm history, hail records, satellite imagery, and atmospheric data pulled automatically from nine integrated weather sources and attached to the claim record — without manual lookup.

  • Automated storm event correlation at intake
  • Hail size, duration, and damage probability data
  • Satellite and aerial imagery aligned to the loss location
  • Weather reports ready for carrier submission

AI workspace

AI that works inside the claim, not beside it.

Draft formal letters, analyze estimates, triage evidence, and chat with the claim record using AI that has full context. No copy-paste between tabs. No hallucinated facts from outside the file.

  • Claim copilot answers questions from within the actual claim record
  • Formal letter editor with AI-assisted drafting and citation
  • Evidence AI triage labels and categorizes photos automatically
  • Estimate analysis and rebuttal support grounded in the claim data

E-sign & documents

Build, send, and track documents without leaving the claim.

Create professional documents, contracts, and carrier packages inside claimOS. Send for e-signature, track signing status, and store signed copies directly in the claim file.

  • Document builder with merge fields from claim data
  • E-sign workflow with signer setup and status tracking
  • Carrier package studio for submission-ready document bundles
  • Signed documents automatically filed back into the claim

Team operations

One queue. Clear ownership. No handoff gaps.

The operator cockpit gives team leaders visibility into every active file — who owns what, what's blocked, what's ready to move. No more status-check meetings or inbox archaeology.

  • Shared operator queue with triage and priority controls
  • Role-aware access keeps responsibilities clear as teams scale
  • Assignment and workload visibility across all active files
  • Activity and handoff history tracked on every claim

Reporting & analytics

Operational clarity across every active file.

Track performance, identify bottlenecks, and understand where work stalls with reporting built into the platform. No spreadsheet exports. No separate BI tools required.

  • Claim portfolio trends and throughput metrics
  • Triage and processing time analytics
  • Team performance and workload distribution
  • Custom report views for leadership and operations

Ready to see it in action?

See your exact workflow running in claimOS.

Book a focused demo mapped to your active claim operations, team roles, and rollout constraints.