Texas homeowner complaints · Hail

Hail complaints, and what Texas did about them

Texans filed 4,765 homeowner insurance complaints tagged hail between January 1, 2023 and July 15, 2026. The Texas Department of Insurance confirmed 1,025 of them — 21.5%, against 21.9% across every homeowner complaint on file. That is about average: the state is neither more nor less persuaded by these than by anything else.

4,765
complaints tagged hail
1,025
confirmed by TDI
21.5%
confirmation rate · 21.9% across all complaints
821
of all 4,765 ended with the carrier paying more money

Which carriers these land on

Respondents with 20 or more hail complaints

Volume follows market share — the biggest writers top this list because they write the most policies. The last column is the more telling one: it is the share of that carrier’s total complaints carrying this tag, which says what its book is actually generating disputes over.

How these complaints end

Dispositions on the 1,025 confirmed hail complaints
Corrective action taken731 · 71%
Information furnished461 · 45%
Contract language / legal issue436 · 43%
Additional monies received357 · 35%
Claim settled340 · 33%
Additional Payment Expected217 · 21%
Question of fact203 · 20%
Company position upheld95 · 9%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 72 days, against 71 statewide.

The records

120 most recent of 4,765 · confirmed rows shaded
ReceivedClosedCarrierTDI verdictWhat the complaint was aboutHow it closed
Jul 15, 2026Jul 24, 2026
9 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingClaim denialEndorsement / RiderRoofHailWindAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Jul 13, 2026Jul 24, 2026
11 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDepreciationAdjuster's handling
Additional monies receivedCorrective action takenContract language / legal issue
Jul 8, 2026Jul 20, 2026
12 days
Texas Windstorm Insurance AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jul 7, 2026Jul 22, 2026
15 days
Travelers Personal Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Corrective action takenAdditional monies receivedQuestion of fact
Jul 7, 2026Jul 24, 2026
17 days
Auto Club Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingClaim denialHailAdjuster's handling
Information furnishedCorrective action takenAdditional Payment Expected
Jul 7, 2026Jul 22, 2026
15 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingRoofHailAdjuster's handling
Question of factInformation furnishedCorrective action taken
Jul 6, 2026Jul 22, 2026
16 days
Allstate Indemnity CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Information furnishedContract language / legal issueQuestion of fact
Jul 6, 2026Jul 22, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Information furnishedContract language / legal issue
Jul 6, 2026Jul 22, 2026
16 days
State Farm LloydsNot confirmed
Policy ExclusionUnsatisfactory settlement or offerRoofHailWater damageDamage disputeAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jul 6, 2026Jul 24, 2026
18 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailAppraisalAdjuster's handling
Question of factContract language / legal issue
Jul 1, 2026Jul 20, 2026
19 days
Foremost County Mutual Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindDamage disputeAdjuster's handling
Information furnishedContract language / legal issueCorrective action taken
Jul 1, 2026Jul 20, 2026
19 days
Homeowners of America Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailAdjuster's handling
Question of fact
Jun 30, 2026Jul 20, 2026
20 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHail
Question of fact
Jun 30, 2026Jul 16, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 30, 2026Jul 24, 2026
24 days
Conifer Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageWindAppraisalAdjuster's handling
Corrective action takenInformation furnished
Jun 30, 2026Jul 17, 2026
17 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDeductibleAppraisalAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Jun 30, 2026Jul 17, 2026
17 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingRoofHailWindAppraisalAdjuster's handling
Company position upheldQuestion of fact
Jun 29, 2026Jul 15, 2026
16 days
Garrison Property and Casualty Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Question of factInformation furnishedContract language / legal issue
Jun 29, 2026Jul 17, 2026
18 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingClaim denialHailWater damageWindDeductibleLoss of useMoldAdjuster's handling
Contract language / legal issueCorrective action takenCompany position upheld
Jun 29, 2026Jul 15, 2026
16 days
State Farm LloydsConfirmed
Claim denialHailWind
Information furnishedCorrective action taken
Jun 29, 2026Jul 21, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Company position upheldContract language / legal issueQuestion of fact
Jun 26, 2026Jul 17, 2026
21 days
Liberty Insurance CorporationConfirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailWater damageWindDamage disputeAdjuster's handling
Company position upheldCorrective action takenContract language / legal issue
Jun 25, 2026Jul 10, 2026
15 days
American Economy Insurance CompanyConfirmed
Delay — claims handlingClaim denialRoofHailDeductibleAdjuster's handling
Information furnishedCorrective action takenContract language / legal issue
Jun 25, 2026Jul 17, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHail
Contract language / legal issueAdditional Payment ExpectedInformation furnished
Jun 25, 2026Jul 10, 2026
15 days
State Farm LloydsConfirmed
Claim service & handlingDelay — claims handlingRoofHailAdjuster's handling
Corrective action takenAdditional monies received
Jun 24, 2026Jul 24, 2026
30 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Additional Payment ExpectedCorrective action takenInformation furnished
Jun 24, 2026Jul 15, 2026
21 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindDepreciation
Corrective action takenAdditional Payment ExpectedContract language / legal issue
Jun 24, 2026Jul 22, 2026
28 days
Liberty Insurance CorporationNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageWindDamage dispute
Contract language / legal issueInformation furnishedCompany position upheld
Jun 23, 2026Jul 14, 2026
21 days
Travelers Home and Marine Insurance Company, theNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Jun 23, 2026Jul 23, 2026
30 days
American Economy Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHail
Corrective action takenAdditional monies receivedAdditional Payment Expected
Jun 23, 2026Jul 14, 2026
21 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailWindAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
Jun 23, 2026Jul 13, 2026
20 days
Conifer Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingHailAdjuster's handling
Contract language / legal issueQuestion of fact
Jun 23, 2026Jul 10, 2026
17 days
Conifer Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingHailWindAdjuster's handling
Corrective action takenInformation furnished
Jun 22, 2026Jul 20, 2026
28 days
USAA Casualty Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalAdjuster's handling
Contract language / legal issueInformation furnished
Jun 22, 2026Jul 10, 2026
18 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailDamage dispute
Question of factInformation furnishedContract language / legal issue
Jun 22, 2026Jul 22, 2026
30 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeAppraisalAdjuster's handling
Contract language / legal issueInformation furnishedAdditional Payment Expected
Jun 22, 2026Jul 22, 2026
30 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Delay — claims handlingUnsatisfactory settlement or offerHail
Corrective action takenClaim settled
Jun 22, 2026Jul 14, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailDeductible
Contract language / legal issueCompany position upheldQuestion of fact
Jun 22, 2026Jul 13, 2026
21 days
Auros Reciprocal Insurance ExchangeConfirmed
Claim service & handlingDelay — claims handlingRoofHail
Corrective action takenAdditional monies receivedInformation furnished
Jun 22, 2026Jul 7, 2026
15 days
Texas Windstorm Insurance AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWater damageWindDamage disputeAdjuster's handling
Information furnishedQuestion of factContract language / legal issue
Jun 19, 2026Jul 22, 2026
33 days
Auto Club Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Contract language / legal issueCorrective action taken
Jun 19, 2026Jul 16, 2026
27 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Corrective action takenInformation furnishedContract language / legal issue
Jun 18, 2026Jul 7, 2026
19 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Company position upheldInformation furnishedContract language / legal issue
Jun 18, 2026Jul 20, 2026
32 days
State Farm LloydsNot confirmed
Delay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Jun 18, 2026Jul 20, 2026
32 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailWind
Contract language / legal issueCompany position upheldAdditional Payment Expected
Jun 18, 2026Jul 8, 2026
20 days
United Services Automobile AssociationConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Corrective action takenInformation furnishedClaim settled
Jun 18, 2026Jul 21, 2026
33 days
Elevate Reciprocal ExchangeNot confirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Contract language / legal issueInformation furnished
Jun 18, 2026Jul 20, 2026
32 days
Texas Fair Plan AssociationNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage dispute
Question of factCompany position upheldInformation furnished
Jun 17, 2026Jul 7, 2026
20 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingRoofHailAdjuster's handling
Information furnishedAdditional Payment ExpectedContract language / legal issue
Jun 17, 2026Jul 20, 2026
33 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciation
Information furnishedContract language / legal issueCompany position upheld
Jun 17, 2026Jul 2, 2026
15 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingClaim denialPolicy ExclusionHailWindDamage disputeAppraisalAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 17, 2026Jul 20, 2026
33 days
Arbor Reciprocal Exchange CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHail
Information furnishedContract language / legal issueCompany position upheld
Jun 17, 2026Jul 7, 2026
20 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingHailAdjuster's handling
Claim settledQuestion of factInformation furnished
Jun 16, 2026Jul 7, 2026
21 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailDamage disputeAdjuster's handling
Question of fact
Jun 16, 2026Jul 20, 2026
34 days
Central Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisal
Contract language / legal issueCompany position upheldInformation furnished
Jun 16, 2026Jul 7, 2026
21 days
Farmers Mutual Insurance Association of Burnet CountyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHail
Information furnishedCompany position upheldContract language / legal issue
Jun 16, 2026Jul 14, 2026
28 days
SureChoice Underwriters Reciprocal ExchangeNot confirmed
Claim denialRoofHailWindAdjuster's handling
Contract language / legal issueInformation furnishedCompany position upheld
Jun 16, 2026Jul 17, 2026
31 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingHailAdjuster's handling
Contract language / legal issueInformation furnishedAdditional Payment Expected
Jun 16, 2026Jul 20, 2026
34 days
Allstate Fire and Casualty Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingHailWindAppraisal
Corrective action takenAppraisal Process InvokedAdditional Payment Expected
Jun 15, 2026Jul 21, 2026
36 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingRoofHailWindDamage dispute
Question of factInformation furnished
Jun 15, 2026Jul 14, 2026
29 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage dispute
Question of factInformation furnishedAdditional monies received
Jun 15, 2026Jul 17, 2026
32 days
State Farm LloydsConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAppraisalAdjuster's handling
Additional Payment ExpectedInformation furnishedContract language / legal issue
Jun 15, 2026Jul 16, 2026
31 days
Texas Farmers Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Contract language / legal issueCompany position upheld
Jun 15, 2026Jul 17, 2026
32 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDeductibleAdjuster's handling
Information furnishedContract language / legal issue
Jun 15, 2026Jul 7, 2026
22 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAppraisalAdjuster's handling
Information furnishedCorrective action takenAdditional Payment Expected
Jun 15, 2026Jul 6, 2026
21 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Question of fact
Jun 15, 2026Jul 2, 2026
17 days
Conifer Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingClaim denialPolicy ExclusionRoofHailWindDamage disputeAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 15, 2026Jul 17, 2026
32 days
Economy Preferred Insurance CompanyNot confirmed
Claim service & handlingClaim denialRoofHailDamage disputeAdjuster's handling
Question of factInformation furnishedAdditional Payment Expected
Jun 12, 2026Jul 8, 2026
26 days
State Farm LloydsConfirmed
Unsatisfactory settlement or offerHailWind
Corrective action takenAdditional monies receivedContract language / legal issue
Jun 12, 2026Jul 6, 2026
24 days
Underwriters at Lloyd's, LondonNot confirmed
Claim service & handlingClaim denialNon-RenewalRefund of premiumRoofHailDamage disputeAdjuster's handling
Company position upheldContract language / legal issue
Jun 12, 2026Jul 1, 2026
19 days
Texas Fair Plan AssociationNot confirmed
OtherRoofHailDeductible
Question of factInformation furnished
Jun 12, 2026Jul 7, 2026
25 days
SureChoice Underwriters Reciprocal ExchangeConfirmed
Claim service & handlingClaim denialRoofHailWindAdjuster's handling
Corrective action takenInformation furnishedAdditional Payment Expected
Jun 12, 2026Jul 16, 2026
34 days
Homesite Insurance CompanyConfirmed
Unsatisfactory settlement or offerRoofHailAdjuster's handling
Additional monies receivedAdditional Payment ExpectedCorrective action taken
Jun 12, 2026Jul 8, 2026
26 days
American Risk Insurance Company, Inc.Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindDamage dispute
Appraisal Process InvokedQuestion of factCorrective action taken
Jun 12, 2026Jun 29, 2026
17 days
USAA General Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailDamage disputeAppraisalAdjuster's handling
Corrective action takenClaim settled
Jun 12, 2026Jul 1, 2026
19 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailWindDeductibleAppraisalAdjuster's handling
Additional Payment ExpectedContract language / legal issueInformation furnished
Jun 12, 2026Jul 2, 2026
20 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWater damageWindAppraisalAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jun 12, 2026Jul 1, 2026
19 days
ASI LloydsNot confirmed
Claim denialRoofHailAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Jun 11, 2026Jul 13, 2026
32 days
Elevate Reciprocal ExchangeConfirmed
Claim service & handlingUnsatisfactory settlement or offerHailWater damageWindAdjuster's handling
Additional Payment ExpectedAdditional monies receivedCorrective action taken
Jun 11, 2026Jul 14, 2026
33 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingHailAdjuster's handling
Question of fact
Jun 11, 2026Jun 23, 2026
12 days
Allstate Vehicle and Property Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailAdjuster's handling
Information furnishedCorrective action takenContract language / legal issue
Jun 11, 2026Jun 22, 2026
11 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeDeductibleAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jun 11, 2026Jul 2, 2026
21 days
Woodlands Insurance Company, TheConfirmed
Unsatisfactory settlement or offerRoofHailDepreciation
Contract language / legal issueAdditional monies received
Jun 10, 2026Jun 19, 2026
9 days
Texas Fair Plan AssociationNot confirmed
Claim service & handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailWater damageWindDamage disputeAppraisalAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 10, 2026Jun 26, 2026
16 days
State Farm LloydsNot confirmed
Claim service & handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Contract language / legal issueCompany position upheldQuestion of fact
Jun 10, 2026Jul 20, 2026
40 days
Homesite Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Contract language / legal issueCorrective action takenAdditional Payment Expected
Jun 10, 2026Jul 8, 2026
28 days
Underwriters at Lloyd's, LondonNot confirmed
Claim service & handlingDelay — claims handlingRoofHailWindAdjuster's handling
Information furnishedAdditional Payment ExpectedContract language / legal issue
Jun 9, 2026Jun 24, 2026
15 days
State Farm LloydsNot confirmed
Claim service & handlingDelay — claims handlingClaim denialPolicy ExclusionRoofHailWindDamage disputeFoundationAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jun 9, 2026Jul 13, 2026
34 days
Allstate Texas Lloyd'sNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAppraisal
Appraisal Process InvokedAdditional Payment ExpectedContract language / legal issue
Jun 9, 2026Jul 13, 2026
34 days
Foremost Insurance Company Grand Rapids, MichiganNot confirmed
Claim service & handlingUnsatisfactory settlement or offerHailDepreciation
Additional Payment ExpectedInformation furnishedContract language / legal issue
Jun 9, 2026Jun 30, 2026
21 days
American Risk Insurance Company, Inc.Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 9, 2026Jun 26, 2026
17 days
SureChoice Underwriters Reciprocal ExchangeNot confirmed
Claim service & handlingClaim denialRoofHailWater damageWindAppraisal
Contract language / legal issueCompany position upheldQuestion of fact
Jun 9, 2026Jun 26, 2026
17 days
Safeco Insurance Company of AmericaConfirmed
Claim service & handlingDelay — policyholder serviceDelays (Underwriting)Endorsement / RiderPost-Claim UnderwritingHailAdjuster's handling
Corrective action takenContract language / legal issuePolicy Issued/Restored
Jun 9, 2026Jul 6, 2026
27 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingClaim denialPolicy ExclusionRoofHailDamage disputeAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 9, 2026Jun 30, 2026
21 days
Texas Farm Bureau Mutual Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDepreciationAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 9, 2026Jun 22, 2026
13 days
Columbia Lloyds Insurance CompanyNot confirmed
Claim service & handlingRoofHailWind
Contract language / legal issueQuestion of factCompany position upheld
Jun 9, 2026Jun 26, 2026
17 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Policyholder serviceEndorsement / RiderPremium & ratingRefund of premiumRoofHailWind
Information furnishedCompany position upheldContract language / legal issue
Jun 8, 2026Jul 8, 2026
30 days
Travelers Personal Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Company position upheldInformation furnishedQuestion of fact
Jun 8, 2026Jun 23, 2026
15 days
Allstate Vehicle and Property Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingHailWindAdjuster's handling
Company position upheldContract language / legal issue
Jun 8, 2026Jul 1, 2026
23 days
Homesite Insurance CompanyNot confirmed
Claim service & handlingEndorsement / RiderUnsatisfactory settlement or offerHailWindDeductibleAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Jun 8, 2026Jul 1, 2026
23 days
Esurance Insurance CompanyConfirmed
Claim service & handlingDelay — claims handlingRoofHailWindAdjuster's handling
Information furnishedAdditional monies receivedCorrective action taken
Jun 8, 2026Jul 8, 2026
30 days
Esurance Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailWind
Question of factInformation furnished
Jun 8, 2026Jul 9, 2026
31 days
Encompass Indemnity CompanyConfirmed
Claim service & handlingDelay — claims handlingClaim denialPrompt PayRoofHailWindDamage disputeAppraisal
Contract language / legal issueClaim settledCorrective action taken
Jun 8, 2026Jun 26, 2026
18 days
HDI Global Insurance CompanyNot confirmed
CancellationClaim denialRoofHail
Question of factContract language / legal issueCompany position upheld
Jun 8, 2026Jun 30, 2026
22 days
State Farm LloydsNot confirmed
Claim service & handlingClaim denialRoofHailDeductible
Question of factContract language / legal issueCompany position upheld
Jun 5, 2026Jun 30, 2026
25 days
American Bankers Insurance Company of FloridaConfirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Corrective action takenQuestion of factContract language / legal issue
Jun 5, 2026Jun 29, 2026
24 days
Homesite Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Jun 5, 2026Jun 26, 2026
21 days
Homesite Insurance CompanyConfirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Information furnishedCorrective action takenAdditional monies received
Jun 4, 2026Jul 6, 2026
32 days
State Farm LloydsNot confirmed
Unsatisfactory settlement or offerRoofHailWater damageWindDeductible
Contract language / legal issueCompany position upheld
Jun 4, 2026Jun 22, 2026
18 days
Mid-Century Insurance Company of TexasNot confirmed
Claim denialPolicy ExclusionRoofHailWindDamage disputeDeductibleAdjuster's handling
Company position upheldQuestion of factContract language / legal issue
Jun 4, 2026Jun 22, 2026
18 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeDeductibleAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Jun 4, 2026Jun 26, 2026
22 days
Ranchers and Farmers Mutual Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailWindAppraisal
Contract language / legal issueInformation furnishedQuestion of fact
Jun 4, 2026Jun 25, 2026
21 days
Mid-Century Insurance Company of TexasConfirmed
Unsatisfactory settlement or offerHailDepreciation
Additional Payment ExpectedCorrective action takenQuestion of fact
Jun 3, 2026Jun 26, 2026
23 days
American Economy Insurance CompanyNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Question of factAdditional monies receivedCompany position upheld
Jun 3, 2026Jun 24, 2026
21 days
State Farm LloydsNot confirmed
Unsatisfactory settlement or offerRoofHailAdjuster's handling
Contract language / legal issueQuestion of fact
Jun 3, 2026Jun 17, 2026
14 days
Safeco Insurance Company of IndianaConfirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalDepreciationAdjuster's handling
Corrective action takenAdditional monies receivedInformation furnished
Jun 3, 2026Jun 26, 2026
23 days
State Farm LloydsNot confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Company position upheldInformation furnishedContract language / legal issue
Jun 3, 2026Jun 25, 2026
22 days
American Risk Insurance Company, Inc.Not confirmed
CancellationClaim service & handlingClaim denialRoofHailAdjuster's handling
Company position upheldContract language / legal issue
Jun 3, 2026Jun 26, 2026
23 days
American Mercury Insurance CompanyNot confirmed
Claim service & handlingDelay — claims handlingRoofHailAppraisalAdjuster's handling
Question of fact
Jun 3, 2026Jun 26, 2026
23 days
State Farm LloydsNot confirmed
Unsatisfactory settlement or offerRoofHailAdjuster's handling
Contract language / legal issueQuestion of fact

These are the rows TDI publishes, unedited, for complaints carrying the hail tag. They are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 4,765; the counts everywhere else on this page cover all 4,765.

About this page

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023against organizational respondents, where TDI’s own keyword tagging includes HAIL. Snapshot pulled July 28, 2026.

TDI records issue tags on about 78% of homeowner complaints and a single complaint often carries several, so every count on this page is a floor rather than a total. A confirmed complaint is one TDI reviewed and found had merit; it is not a finding of bad faith, a court judgment, or a sanction. Full method on the index methodology.

Working a hail claim?

The carrier knows its record. Now you do too.

claimOS is the operating system for public adjusters. Every claim you work carries the other side’s public record — confirmed complaints, delay patterns, settlement behavior — ready to cite in your next demand letter.

See claimOS in action →
Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions.