Texas Department of Insurance record

Liberty Insurance Corporation

Texans filed 145 homeowner complaints against Liberty Insurance Corporation between January 1, 2023 and July 15, 2026. The state reviewed them and agreed with the homeowner 15 times. Across all 145, 20 ended with the carrier paying the homeowner more money — 6 of them complaints the state had confirmed.

TDI weighs complaints against business written: 20,247 homeowners policies in force in 2025. This carrier draws more complaints than its size predicts. The index covers that year alone; the complaint counts on this page cover the whole window since 2023. This is a small book by Texas standards — under 25,000 policies — so the index moves sharply on a handful of complaints and should be read as a direction, not a score.