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Texas Carrier Complaint Index/Allstate Indemnity Company

Texas Department of Insurance record

Allstate Indemnity Company

Texans filed 222 homeowner complaints against Allstate Indemnity Company between January 1, 2023 and July 21, 2026. The state reviewed them and agreed with the homeowner 57 times. Across all 222, 24 ended with the carrier paying the homeowner more money — 13 of them complaints the state had confirmed.

57
complaints confirmed by TDI
25.7%
of complaints confirmed · 3.7 points above the statewide average.
1.28×
complaints per policy vs. average (2025)
24
of all 222 complaints ended with additional money paid

TDI weighs complaints against business written: 122,547 homeowners policies in force in 2025. This carrier draws more complaints than its size predicts. The index covers that year alone; the complaint counts on this page cover the whole window since 2023.

What these complaints were about

TDI issue tags and confirmed reasons
Issue tags across all 222 complaints
Adjuster's handling117 · 31 confirmed
Roof81 · 22 confirmed
Hail59 · 22 confirmed
Water damage57 · 11 confirmed
Plumbing27 · 5 confirmed
Damage dispute25 · 7 confirmed
Wind23 · 7 confirmed
Loss of use15 · 4 confirmed
Tags overlap and TDI records them on about 78% of complaints, so these are floors.
How the 57 confirmed complaints closed
Corrective action taken41 · 72%
Information furnished29 · 51%
Claim settled21 · 37%
Contract language / legal issue20 · 35%
Additional monies received13 · 23%
Premium Refunded10 · 18%
Additional Payment Expected8 · 14%
Question of fact7 · 12%
One complaint can close with several dispositions, so shares overlap. Median time from filing to close: 68 days, against 70 statewide.

By year

Complaints received · 2026 is partial
202376 filed · 15 confirmed
202459 filed · 17 confirmed
202567 filed · 20 confirmed
202620 filed · 5 confirmed

The records

120 most recent of 222 · confirmed rows shaded
ReceivedClosedTDI verdictWhat the complaint was aboutHow it closed
Jul 6, 2026Jul 22, 2026
16 days		Not confirmed
Unsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Question of factContract language / legal issueInformation furnished
Jul 3, 2026Jul 22, 2026
19 days		Not confirmed
Refund of premium
Information furnishedCompany position upheld
Jun 23, 2026Jul 1, 2026
8 days		Not confirmed
Claim denialRoofWater damageWindLoss of use
Company position upheldInformation furnishedContract language / legal issue
Jun 15, 2026Jun 26, 2026
11 days		Not confirmed
Misleading Advertising
Information furnished
May 29, 2026Jun 26, 2026
28 days		Confirmed
Claim service & handlingDelay — claims handlingAppraisal
Contract language / legal issueInformation furnishedCorrective action taken
May 5, 2026May 29, 2026
24 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWater damageDamage disputeDeductible
Contract language / legal issueCompany position upheld
Apr 29, 2026May 22, 2026
23 days		Not confirmed
Claim service & handlingClaim denialWater damageMold
Contract language / legal issueCompany position upheldInformation furnished
Apr 24, 2026May 5, 2026
11 days		Not confirmed
Claim denialLiability Dispute
Information furnishedCompany position upheldQuestion of fact
Apr 15, 2026May 4, 2026
19 days		Confirmed
Policyholder serviceDelay — policyholder serviceRefund of premium
Contract language / legal issueCorrective action takenPremium Refunded
Apr 10, 2026May 1, 2026
21 days		Not confirmed
Claim service & handlingClaim denialUnsatisfactory settlement or offerPlumbingFoundationAdjuster's handling
Question of factContract language / legal issue
Mar 30, 2026Apr 15, 2026
16 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofWater damageWindDeductibleAdjuster's handling
Information furnishedContract language / legal issueCompany position upheld
Mar 19, 2026Apr 16, 2026
28 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoof
Additional Payment ExpectedContract language / legal issueCompany position upheld
Mar 12, 2026Apr 13, 2026
32 days		Confirmed
Policyholder serviceDelay — policyholder serviceRefund of premium
Premium RefundedInformation furnishedCorrective action taken
Feb 26, 2026Apr 1, 2026
34 days		Not confirmed
Delay — claims handlingClaim denialHailDamage disputeAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Feb 24, 2026Mar 25, 2026
29 days		Not confirmed
Claim service & handlingWater damageWindDamage disputeAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Feb 24, 2026Apr 10, 2026
45 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offer
Contract language / legal issueQuestion of fact
Feb 20, 2026Mar 23, 2026
31 days		Not confirmed
Claim denialAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Feb 19, 2026Apr 1, 2026
41 days		Confirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailDamage dispute
Claim settledAdditional monies receivedCorrective action taken
Feb 16, 2026Mar 23, 2026
35 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jan 30, 2026Feb 26, 2026
27 days		Confirmed
Claim service & handlingClaim denialAdjuster's handling
Claim settledCorrective action taken
Dec 29, 2025Jan 12, 2026
14 days		Not confirmed
CancellationRoof
Company position upheldInformation furnishedContract language / legal issue
Dec 9, 2025Feb 6, 2026
59 days		Not confirmed
Claim service & handlingDelay — claims handlingAppraisalAdjuster's handling
Question of factInformation furnished
Dec 1, 2025Jan 21, 2026
51 days		Not confirmed
Delay — policyholder serviceRefund of premium
Premium RefundedContract language / legal issue
Nov 26, 2025Jan 30, 2026
65 days		Not confirmed
Policyholder serviceRefund of premium
Premium Refunded
Nov 21, 2025Feb 6, 2026
77 days		Not confirmed
Claim service & handlingClaim denialWater damageDamage disputeAdjuster's handling
Contract language / legal issueAdditional Payment ExpectedQuestion of fact
Nov 17, 2025Feb 5, 2026
80 days		Not confirmed
Policyholder serviceDelay — policyholder serviceRefund of premium
Contract language / legal issueQuestion of factCompany position upheld
Oct 23, 2025Dec 18, 2025
56 days		Not confirmed
Claim service & handlingDelay — claims handlingRoofHailWind
Question of factInformation furnished
Oct 17, 2025Jan 12, 2026
87 days		Confirmed
Claim service & handlingDelay — claims handlingClaim denialRoofHailWater damageDamage disputeAdjuster's handling
Corrective action takenInformation furnishedAdditional monies received
Oct 8, 2025Oct 31, 2025
23 days		Confirmed
Claim service & handlingClaim denialRoofHailAdjuster's handling
Claim settledCorrective action takenInformation furnished
Oct 8, 2025Dec 12, 2025
65 days		Not confirmed
Claim service & handlingClaim denialAdjuster's handling
Contract language / legal issueInformation furnishedQuestion of fact
Oct 8, 2025Oct 31, 2025
23 days		Not confirmed
Claim service & handlingDelay — claims handlingAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Oct 6, 2025Jan 14, 2026
100 days		Confirmed
Claim service & handlingClaim denial
Claim settledCorrective action taken
Oct 2, 2025Oct 24, 2025
22 days		Confirmed
Delay — claims handlingRoofHailAdjuster's handling
Claim settledInformation furnishedContract language / legal issue
Sep 18, 2025Oct 22, 2025
34 days		Not confirmed
Claim service & handlingDelay — claims handlingLoss of useAdjuster's handling
Additional Payment ExpectedQuestion of factContract language / legal issue
Sep 17, 2025Oct 13, 2025
26 days		Not confirmed
Claim service & handlingClaim denialWater damageAdjuster's handling
Company position upheldComplaint Withdrawn
Sep 15, 2025Nov 14, 2025
60 days		Not confirmed
Unsatisfactory settlement or offer
Question of factInformation furnished
Aug 25, 2025Nov 25, 2025
92 days		Not confirmed
Claim service & handlingClaim denialNon-RenewalRoofHailWindMoldAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Aug 12, 2025Dec 5, 2025
115 days		Not confirmed
Delay — claims handlingUnsatisfactory settlement or offer
Contract language / legal issueQuestion of fact
Aug 8, 2025Sep 17, 2025
40 days		Not confirmed
Claim denial
Company position upheldQuestion of factContract language / legal issue
Aug 5, 2025Nov 25, 2025
112 days		Not confirmed
Unsatisfactory settlement or offerWater damageDamage disputePlumbingMold
Contract language / legal issueQuestion of fact
Jul 31, 2025Sep 15, 2025
46 days		Not confirmed
Claim service & handlingDelay — claims handlingPolicy ExclusionUnsatisfactory settlement or offerRoofHailWindDamage disputeAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Jul 28, 2025Sep 24, 2025
58 days		Confirmed
Unsatisfactory settlement or offerHail
Claim settledCorrective action takenContract language / legal issue
Jul 23, 2025Aug 19, 2025
27 days		Not confirmed
Claim denialRoofAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Jul 23, 2025Sep 4, 2025
43 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDeductibleAdjuster's handling
Additional Payment ExpectedContract language / legal issue
Jul 22, 2025Nov 14, 2025
115 days		Not confirmed
Claim denialRoofHailAdjuster's handling
Company position upheldContract language / legal issueInformation furnished
Jul 17, 2025Sep 30, 2025
75 days		Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Claim settledInformation furnishedCorrective action taken
Jul 16, 2025Aug 8, 2025
23 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerAppraisalAdjuster's handling
Information furnishedAdditional monies received
Jul 16, 2025Dec 8, 2025
145 days		Confirmed
Unsatisfactory settlement or offerRoofHailWater damageDamage dispute
Question of factCorrective action takenClaim settled
Jul 15, 2025Nov 13, 2025
121 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Jul 11, 2025Nov 17, 2025
129 days		Not confirmed
Claim service & handlingDelay — claims handlingEndorsement / RiderNon-RenewalUnsatisfactory settlement or offer
Company position upheldInformation furnishedContract language / legal issue
Jul 7, 2025Oct 29, 2025
114 days		Not confirmed
Claim denialWater damagePlumbingMold
Question of factCompany position upheldContract language / legal issue
Jun 20, 2025Sep 30, 2025
102 days		Confirmed
Claim service & handlingClaim denialRoofHail
Corrective action takenContract language / legal issueClaim settled
Jun 12, 2025Oct 10, 2025
120 days		Not confirmed
Refusal to Insure
Contract language / legal issueInformation furnishedCompany position upheld
Jun 6, 2025Oct 22, 2025
138 days		Not confirmed
Delay — claims handlingAppraisalAdjuster's handling
Appraisal Process InvokedAdditional Payment ExpectedContract language / legal issue
Jun 5, 2025Aug 11, 2025
67 days		Confirmed
Claim service & handlingDelay — claims handlingHailAdjuster's handling
Information furnishedAdditional monies receivedCorrective action taken
Jun 4, 2025Oct 8, 2025
126 days		Confirmed
Claim service & handlingAdjuster's handling
Information furnishedCorrective action taken
May 20, 2025Jun 18, 2025
29 days		Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAdjuster's handling
Claim settledContract language / legal issueInformation furnished
May 16, 2025Sep 9, 2025
116 days		Not confirmed
CancellationDelay — policyholder serviceRoof
Contract language / legal issueInformation furnishedPolicy Issued/Restored
May 16, 2025Oct 3, 2025
140 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageDamage disputePlumbingMold
Information furnishedCompany position upheldContract language / legal issue
May 8, 2025May 29, 2025
21 days		Confirmed
CancellationDelays (Underwriting)Roof
Contract language / legal issuePolicy Issued/RestoredInformation furnished
May 2, 2025Jul 31, 2025
90 days		Confirmed
Claim service & handlingRoofHailAdjuster's handling
Corrective action takenInformation furnished
Apr 29, 2025Aug 26, 2025
119 days		Confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damagePlumbingDeductibleFoundationAdjuster's handling
Contract language / legal issueQuestion of factCorrective action taken
Apr 25, 2025Jun 25, 2025
61 days		Confirmed
Delay — policyholder serviceRefund of premium
Information furnishedPremium RefundedCorrective action taken
Apr 21, 2025Jul 15, 2025
85 days		Not confirmed
Claim denialAdjuster's handling
Additional Payment ExpectedContract language / legal issueQuestion of fact
Apr 14, 2025Aug 6, 2025
114 days		Not confirmed
Claim service & handlingClaim denialRoofWindAdjuster's handling
Question of factCompany position upheldContract language / legal issue
Apr 11, 2025Aug 5, 2025
116 days		Confirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageMoldAdjuster's handling
Additional Payment ExpectedQuestion of factContract language / legal issue
Apr 2, 2025Jul 15, 2025
104 days		Not confirmed
Cancellation
Company position upheldInformation furnishedContract language / legal issue
Mar 25, 2025Jul 22, 2025
119 days		Confirmed
Claim service & handlingDelay — claims handlingAppraisalLoss of useAdjuster's handling
Additional monies receivedContract language / legal issueClaim settled
Mar 25, 2025Jul 23, 2025
120 days		Confirmed
Claim denialRoofWater damageWindLoss of use
Contract language / legal issueAdditional Payment ExpectedCorrective action taken
Mar 17, 2025Aug 28, 2025
164 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofWindLoss of useAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Mar 7, 2025Apr 18, 2025
42 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofAdjuster's handling
Claim settledInformation furnishedQuestion of fact
Mar 3, 2025Mar 25, 2025
22 days		Not confirmed
Policyholder serviceOther
Question of factCompany position upheld
Feb 26, 2025Mar 17, 2025
19 days		Not confirmed
Claim service & handlingClaim denialAdjuster's handling
Contract language / legal issueInformation furnishedQuestion of fact
Feb 20, 2025May 15, 2025
84 days		Not confirmed
Claim denial
Company position upheldInformation furnishedContract language / legal issue
Feb 20, 2025Jun 3, 2025
103 days		Not confirmed
Delays (Underwriting)Endorsement / RiderWater damage
Company position upheldContract language / legal issueInformation furnished
Feb 4, 2025Feb 21, 2025
17 days		Not confirmed
Cancellation
Information furnishedCancellation Withdrawn
Feb 4, 2025Apr 25, 2025
80 days		Not confirmed
Policyholder serviceNon-RenewalRoof
Company position upheldQuestion of factContract language / legal issue
Feb 3, 2025May 14, 2025
100 days		Not confirmed
Policyholder serviceDelays (Underwriting)Misrepresentation
Contract language / legal issueCompany position upheldInformation furnished
Jan 31, 2025Jul 21, 2025
171 days		Not confirmed
Premium & rating
Information furnishedCompany position upheld
Jan 29, 2025Jun 24, 2025
146 days		Not confirmed
CancellationPolicyholder serviceRoof
Contract language / legal issueInformation furnishedCompany position upheld
Jan 24, 2025Apr 7, 2025
73 days		Not confirmed
Premium & rating
Information furnishedReferred ToCompany position upheld
Jan 23, 2025Feb 26, 2025
34 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailWind
Information furnishedCompany position upheldContract language / legal issue
Jan 22, 2025Apr 25, 2025
93 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerWater damageFoundationAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
Jan 21, 2025May 1, 2025
100 days		Not confirmed
CancellationPolicyholder serviceDelays (Underwriting)Roof
Contract language / legal issueCompany position upheldInformation furnished
Jan 9, 2025May 28, 2025
139 days		Confirmed
Claim service & handlingDelay — claims handlingRoofHailWindDeductibleAppraisalDepreciationAdjuster's handling
Additional monies receivedAdditional Payment ExpectedCorrective action taken
Jan 9, 2025May 22, 2025
133 days		Not confirmed
Policyholder serviceDelay — policyholder servicePremium & ratingRefund of premium
Contract language / legal issueQuestion of factPremium Refunded
Jan 7, 2025Jun 11, 2025
155 days		Not confirmed
Claim service & handlingClaim denialWater damageAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
Dec 27, 2024May 6, 2025
130 days		Not confirmed
Unsatisfactory settlement or offerRoofHailWind
Information furnishedContract language / legal issueQuestion of fact
Dec 9, 2024Feb 12, 2025
65 days		Not confirmed
CancellationPolicyholder serviceRoof
Company position upheldInformation furnishedContract language / legal issue
Nov 4, 2024May 2, 2025
179 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofAppraisalAdjuster's handling
Claim settledContract language / legal issueInformation furnished
Nov 1, 2024May 2, 2025
182 days		Not confirmed
Claim service & handlingDelay — claims handlingRoofHailWater damageDepreciationAdjuster's handling
Information furnishedClaim settledQuestion of fact
Oct 30, 2024Jan 28, 2025
90 days		Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailDamage disputeAdjuster's handling
Information furnishedAdditional Payment Expected
Oct 24, 2024Apr 1, 2025
159 days		Not confirmed
CancellationClaim service & handlingClaim denialUnsatisfactory settlement or offerRoofAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Oct 17, 2024Jan 27, 2025
102 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerAdjuster's handling
Question of factAdditional monies receivedContract language / legal issue
Oct 14, 2024Jan 16, 2025
94 days		Confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofHailAdjuster's handling
Information furnishedClaim settledCorrective action taken
Oct 3, 2024Feb 3, 2025
123 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerHailWindDamage disputeDeductibleDepreciationLoss of useAdjuster's handling
Company position upheldClaim settledContract language / legal issue
Oct 2, 2024Oct 18, 2024
16 days		Not confirmed
Policyholder serviceDelay — policyholder serviceRefund of premium
Premium RefundedContract language / legal issue
Sep 19, 2024Nov 21, 2024
63 days		Not confirmed
Claim denialWater damagePlumbing
Contract language / legal issueInformation furnishedCompany position upheld
Sep 17, 2024Oct 9, 2024
22 days		Not confirmed
Claim service & handlingClaim denialWater damagePlumbingMoldAdjuster's handling
Company position upheldContract language / legal issue
Sep 11, 2024Jan 14, 2025
125 days		Not confirmed
Claim denialWater damagePlumbingMoldAdjuster's handling
Information furnishedCompany position upheldContract language / legal issue
Aug 29, 2024Jan 8, 2025
132 days		Not confirmed
Premium & ratingUse Of Clue Reports
Contract language / legal issueCompany position upheldInformation furnished
Aug 29, 2024Apr 17, 2025
231 days		Not confirmed
CancellationPolicyholder serviceNotice Requirements
Information furnishedQuestion of factCompany position upheld
Aug 27, 2024Nov 8, 2024
73 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerRoofAdjuster's handling
Contract language / legal issueInformation furnished
Aug 26, 2024Nov 26, 2024
92 days		Not confirmed
Claim service & handlingDelay — claims handlingClaim denialWater damagePlumbingAdjuster's handling
Contract language / legal issueQuestion of factCompany position upheld
Aug 26, 2024Dec 9, 2024
105 days		Confirmed
CancellationClaim denialWind
Question of factAdditional monies receivedPolicy Issued/Restored
Aug 19, 2024Dec 11, 2024
114 days		Not confirmed
Claim service & handlingDelay — claims handlingUnsatisfactory settlement or offerWater damagePlumbingLoss of useMoldAdjuster's handling
Question of factContract language / legal issueCompany position upheld
Aug 19, 2024Dec 19, 2024
122 days		Confirmed
Unsatisfactory settlement or offerRoofHailWindDamage disputeAppraisalAdjuster's handling
Claim settledAdditional Payment ExpectedCorrective action taken
Aug 16, 2024Apr 25, 2025
252 days		Not confirmed
Unsatisfactory settlement or offerRoofHailWater damageWindAdjuster's handling
Information furnishedCompany position upheld
Aug 7, 2024Nov 27, 2024
112 days		Not confirmed
Claim denialWater damagePlumbingMoldFoundation
Company position upheldInformation furnishedQuestion of fact
Aug 6, 2024Oct 31, 2024
86 days		Not confirmed
Premium & ratingRefund of premium
Company position upheldInformation furnishedContract language / legal issue
Aug 1, 2024Oct 23, 2024
83 days		Not confirmed
Unsatisfactory settlement or offerRoofHailWindDamage dispute
Information furnishedAdditional Payment Expected
Jul 30, 2024Oct 11, 2024
73 days		Not confirmed
Delay — claims handlingAdjuster's handling
Contract language / legal issueInformation furnished
Jul 25, 2024Jan 27, 2025
186 days		Not confirmed
Claim service & handlingUnsatisfactory settlement or offerRoofHailPlumbingAdjuster's handling
Contract language / legal issueCompany position upheldInformation furnished
Jul 22, 2024Sep 17, 2024
57 days		Not confirmed
Use of Credit Reports
Company position upheldInformation furnished
Jul 15, 2024Nov 7, 2024
115 days		Not confirmed
Claim denialLiability DisputeRoofWindAdjuster's handling
Information furnishedCompany position upheldQuestion of fact
Jul 5, 2024Oct 14, 2024
101 days		Confirmed
Claim service & handlingDelay — claims handlingHailWater damageWindMoldAdjuster's handling
Information furnishedAdditional monies receivedCorrective action taken
Jul 3, 2024Jul 22, 2024
19 days		Confirmed
CancellationPolicyholder serviceDelay — policyholder serviceDelays (Underwriting)
Premium RefundedInformation furnishedCorrective action taken
Jul 2, 2024Sep 30, 2024
90 days		Not confirmed
Delay — policyholder serviceRefund of premium
Company position upheldContract language / legal issueInformation furnished
Jun 21, 2024Aug 23, 2024
63 days		Not confirmed
Claim service & handlingClaim denialRoofHailAdjuster's handling
Contract language / legal issueQuestion of factInformation furnished
Jun 20, 2024Oct 17, 2024
119 days		Confirmed
Policyholder serviceRefund of premium
Information furnishedCorrective action taken

These are the rows TDI publishes, unedited. Complaint records are already de-identified at source — no complainant name, address, or dollar figure is published, and none is shown here. This table shows the 120 most recent of 222 records; the counts everywhere else on this page cover all 222. The full set is downloadable from the Texas Open Data Portal.

Compare

Carriers with a similar volume of Texas homeowner complaints
United Services Automobile Association
63 confirmed of 241
Allstate Texas Lloyd's
42 confirmed of 225
American Bankers Insurance Company of Florida
75 confirmed of 223
Texas Windstorm Insurance Association
20 confirmed of 199
Nationwide Mutual Insurance Company
46 confirmed of 189
Homeowners of America Insurance Company
34 confirmed of 188

See all 92 respondents →

About this record

Source: Texas Department of Insurance, “Insurance complaints: All data”, homeowners coverage, complaints received on or after January 1, 2023 where Allstate Indemnity Company is named as an organizational respondent. Snapshot pulled August 3, 2026.

A confirmed complaint is one TDI reviewed and found had merit. It is not a finding of bad faith, a court judgment, or a regulatory sanction. Complaint volume tracks how much business a carrier writes, which is why the complaints-per-policy index above matters more than the raw count. Legally distinct affiliates file separately and are not combined here. Full method on the index methodology.

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Data: Texas Department of Insurance open data portal · Analysis: claimOS · This page reports public regulatory records and draws no legal conclusions about Allstate Indemnity Company.