Manage photos and files
Review supporting evidence, keep file organization consistent, and make it easier for the team to trust what is in the claim before review, response prep, or delivery.
Walkthrough
Photos and files review
A quick walkthrough of reviewing evidence and keeping file organization trustworthy in claimOS.
Poster previewWatch with transcript
The poster should immediately signal what this walkthrough is about: keep photos and files organized enough that another reviewer can trust the evidence without narration.
Start with the poster frame to orient the team, then use chapters and the transcript below to jump straight to the part of the workflow you need.
Chapters
What this video covers
Use the chapter breakdown when you want the fastest path to the exact moment your team needs to review.
Assess what came in · 0:00
See what arrived, what is duplicate, and what evidence is still missing before you reorganize anything.
Bring order to the file set · 0:29
Normalize labels and categories so later workflows can trust the record.
Confirm the evidence story holds up · 1:04
Preview the most important files before you escalate, export, or send anything outward.
Transcript
Read the walkthrough
The full transcript stays visible on the page so teams can skim, search, and reference the workflow without needing to watch every second.
Read the evidence set before you reorganize it
The walkthrough shows how teams assess incoming files and media for completeness and organization.
Normalize labels and categories that future reviewers can trust
Good evidence review depends on clean categorization so later workflows can trust what is in the claim.
Preview before major claim actions
Before sending, escalating, or exporting, the operator checks that the underlying evidence is actually usable.
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