Supplements get lost in email chains
You submit a supplement, the adjuster acknowledges it, then it disappears into an inbox. Following up takes more time than the original estimate.
Built for restoration roofers
Stop chasing adjusters. Start closing jobs.
Insurance restoration roofing is a claims game as much as a construction game. The contractors who win do it by running a tighter documentation process, tracking every supplement, and keeping homeowners informed. claimOS is the operations layer that makes that possible.
Pain points
Does this look like your week?
Insurance restoration roofers deal with a unique mix of field work and paperwork. These are the friction points we see most often.
Multiple job sites, no unified view
You're running 15 active jobs across three crews. Keeping track of where each one stands — scope approved, material ordered, inspection scheduled — requires a spreadsheet you're always behind on.
Adjuster coordination is a phone tag marathon
Getting the insurance adjuster and your project manager in the same conversation at the right time is a full-time job. Most of your delays happen here.
Payment takes forever because the paperwork does
ACV checks come in, RCV holdbacks sit until you send the right photos and completion documentation. That documentation process shouldn't take two weeks.
The fix
How claimOS speeds up your operation
Every contractor we've talked to has the same bottlenecks. Here's what the product does about each one.
Without claimOS
Supplements buried in disorganized email threads
With claimOS
Every supplement lives on the claim file with status tracking, timestamps, and attached documentation. You know exactly where each one stands without making a call.
Without claimOS
No single view across active job sites
With claimOS
The job board shows every active project, its current stage, crew assignment, and next action. Sort by status, adjuster, or storm event in seconds.
Without claimOS
Constant back-and-forth with adjusters
With claimOS
The client portal gives the adjuster a direct view into job progress, uploaded photos, and scope documentation — so they have what they need without you having to send it.
Without claimOS
Slow RCV release because documentation is scattered
With claimOS
Completion photo sets organized by job phase mean you can submit a clean, complete documentation package for holdback release the day work is done.
Platform modules
The tools restoration roofers rely on
Estimates & Supplements Module
Build and track estimates, attach Xactimate exports, and manage supplement submissions with version history. Every number has a paper trail.
Job Documentation
Organize photos by job phase (tear-off, decking, installation, completion), attach permit and inspection records, and package everything for carrier submission in one click.
Crew Scheduling & Dispatch
Assign crews to jobs, track material delivery windows, and send homeowner notifications automatically when the crew is on the way.
Homeowner & Adjuster Portal
A shared portal where homeowners track job progress and adjusters review documentation — reducing inbound calls by giving stakeholders a self-serve view.
Recommended workflows
Start with the highest-leverage workflow improvements
Need team-size implementation variants? Open playbooks.
Evidence Management
Workflow page tailored to this audience's operational needs.
View workflow pageAssignment Operations
Workflow page tailored to this audience's operational needs.
View workflow pageTimeline Operations
Workflow page tailored to this audience's operational needs.
View workflow pageFAQ
Common questions before you start
Does claimOS work for large storm deployments with dozens of active jobs?
Yes. The job board and assignment module are designed specifically for high-volume storm seasons. Filters by event, adjuster, and status let you manage a large portfolio without losing individual job visibility.
Can homeowners access their job status without calling?
Yes. The homeowner portal gives customers a real-time view of their job stage, uploaded photos, and next milestones — reducing inbound calls significantly.
How do field crews submit photos from the job site?
Any smartphone with a browser can upload directly to the job file. Photos are automatically tagged with timestamp and GPS coordinates.
Related audiences
See how other claim-response teams use claimOS
Plan your rollout
Follow the commercial path that supports the public-adjuster wedge.
Start with the category, validate the workflow, then compare before rollout.
Public adjuster software
Start with the main commercial category page built for the core buyer wedge.
Open category pageClaim workflow software
Validate the execution-visibility wedge that serious operators usually feel first.
Explore workflow pageSoftware comparisons
Use the compare hub to move from buyer framework into the vendor page that matches your current stack.
Open compare hubReady to see it in action?
See how restoration roofers run cleaner jobs with claimOS
Book a 30-minute walkthrough built around storm restoration workflows. We'll show you exactly what changes.