Mitigation and reconstruction context split across crews
The mitigation crew knows the moisture readings. The reconstruction crew knows the scope. Neither has what the carrier adjuster needs in one place.
Built for restoration & mitigation
Run every mitigation job like your license depends on it. Because it does.
Restoration and mitigation companies live in a window of time between damage and drying — and the documentation created in that window determines whether you get paid. claimOS gives your team the tools to capture everything correctly the first time and coordinate with the carrier and PA team without losing momentum.
Pain points
What slows down restoration jobs?
Restoration and mitigation is an operationally intense business. These friction points show up on every large loss.
Documentation gaps create payment disputes
Missing daily moisture logs, incomplete demo photos, or a gap in the drying timeline gives the carrier grounds to dispute the invoice. Every gap costs you money.
Crew scheduling across active losses is a manual puzzle
A storm event drops 20 new jobs. Dispatching crews, tracking equipment placement, and updating homeowners across all of them is a scheduling nightmare.
Carrier and adjuster calls eat the day
The adjuster wants a progress update. The carrier wants a revised scope. You spend more time on the phone explaining the job than running it.
The fix
How claimOS keeps restoration jobs moving
The product solves for documentation quality and coordination — the two things that determine how fast restoration jobs close.
Without claimOS
Mitigation and reconstruction context living in separate places
With claimOS
Every crew member — mitigation, reconstruction, or coordinator — works from the same job file. Context doesn't get lost between phases because there's only one record.
Without claimOS
Documentation gaps leading to carrier disputes
With claimOS
Daily moisture logs, equipment placement records, demo and drying photos — all captured through structured forms on mobile. The file tells the carrier the story automatically.
Without claimOS
Manual scheduling across a large active loss portfolio
With claimOS
The scheduling module shows equipment deployment, crew assignments, and job stage across all active losses. Dispatch decisions take minutes, not a morning.
Without claimOS
Too many calls explaining job status to adjusters
With claimOS
The carrier portal gives the adjuster a real-time view of job progress, daily logs, and documentation — so they have what they need without calling you.
Platform modules
The modules restoration teams rely on
Structured Damage Documentation
Photo capture organized by room and phase, moisture reading logs, equipment placement records, and daily progress reports — all structured to meet carrier requirements and IICRC standards.
Crew & Equipment Scheduling
See every crew assignment, equipment placement, and job stage in one view. Drag-and-drop scheduling for storm surges when you need to move fast across many active losses.
Estimates & Change Orders
Build mitigation estimates, track change orders as scope develops, and maintain version history when the carrier pushes back. Every number is defensible.
Carrier & Adjuster Portal
Give the carrier adjuster a structured, self-serve view of job documentation — reducing update calls and giving them the confidence to approve scope faster.
Recommended workflows
Start with the highest-leverage workflow improvements
Need team-size implementation variants? Open playbooks.
Timeline Operations
Workflow page tailored to this audience's operational needs.
View workflow pageResponse Preparation
Workflow page tailored to this audience's operational needs.
View workflow pageEvidence Management
Workflow page tailored to this audience's operational needs.
View workflow pageFAQ
Common questions before you start
Does claimOS work for both mitigation and reconstruction phases?
Yes. The job file spans the full loss lifecycle — mitigation documentation, drying records, demo scope, reconstruction estimates, and final completion. All in one record.
Can field technicians capture moisture readings and photos from mobile?
Yes. The mobile interface is designed for field capture — structured forms for moisture readings, GPS-tagged photo capture, and equipment placement logs, all syncing to the job file in real time.
How does claimOS handle large storm events with many simultaneous jobs?
The storm event grouping feature lets you manage all jobs from a single event together — bulk scheduling, coordinated status updates, and event-level reporting for your operations leads.
Related audiences
See how other claim-response teams use claimOS
Plan your rollout
Follow the commercial path that supports the public-adjuster wedge.
Start with the category, validate the workflow, then compare before rollout.
Public adjuster software
Start with the main commercial category page built for the core buyer wedge.
Open category pageClaim workflow software
Validate the execution-visibility wedge that serious operators usually feel first.
Explore workflow pageSoftware comparisons
Use the compare hub to move from buyer framework into the vendor page that matches your current stack.
Open compare hubReady to see it in action?
See how restoration companies close jobs faster with claimOS
Book a walkthrough focused on large-loss documentation and carrier coordination. We'll show you the specific workflows.